Course Outline
- Discovering your personal negotiation style
Gaining insight into your unique approach and its effect on negotiation dynamics
- Competitive versus cooperative approaches
Determining the most appropriate strategy to employ
- The value of creativity and adaptability
Exploring alternative solutions and collaborative problem-solving
- Managing expectations
Effectively handling the pre-negotiation phase and initial interactions
- Non-verbal communication skills
Utilising body language to support and reinforce your verbal message
- The critical role of preparation
Essential steps to take before the negotiation begins
- Shifting the balance of power
Recognising the strengths and vulnerabilities of all parties involved
- Defining goals and objectives
Establishing what constitutes a successful outcome and identifying non-negotiable limits
- Focusing on interests rather than just demands
Uncovering the underlying concerns and priorities of the other party
- Identifying negotiable variables
Determining what concessions you can make at minimal cost and what you seek in exchange
- Formulating and justifying proposals
Positioning your offer and demonstrating value from the counterparty's perspective
- Responding to proposals effectively
Articulating why a proposal is unsuitable and presenting counter-offers
- Strategic use of questions
Employing conditional questions to explore solutions without binding commitments
- The art of bargaining
Exchanging concessions to reach mutually beneficial (win/win) outcomes
- Overcoming deadlock situations
Applying techniques to navigate past impasses
- Handling price challenges
Defending your position and value proposition
- Finalising the deal
Summarising and closing the agreement to prevent costly misunderstandings
Requirements
Given the extensive hands-on component of this course, a minimum group size of four delegates and the presence of two trainers are required.
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 3200 € + VAT*
Contact us for an exact quote and to hear our latest promotions
Testimonials (4)
A lot of practical examples, practical approach to the topic, a lot of useful information, trainer is excellent
Irena
Course - Negotiation Skills
The exercises were amazing. The interaction was very friendly. I learned a lot. We concentrated on all the point and for all the unclear point, everything was answered.
VILCU DAN
Course - Negotiation Skills
Let's Trainee to share case& play role.
Dalailuck - Babcock Power (Thailand)
Course - Negotiation Skills
SAMART Goal and Negotiation Concept
