Course Outline
Core Principles of Effective Communication
The value of clear and concise expression
- The 7 Cs of effective communication: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
- Recognizing communication barriers and strategies to overcome them
- Distinguishing between formal and informal communication styles
Exceling in Verbal Communication
- Articulation & Pronunciation: Achieving clear and confident speech
- Pacing & Tone: Projecting professionalism and engagement
- Active Listening: A cornerstone of meaningful dialogue
- Navigating Difficult Conversations & Delivering Constructive Feedback
Essentials of Business Writing
Writing with clarity, accuracy, and brevity
- Grammar and punctuation: Identifying and correcting common errors
- Professional structuring of emails, reports, and business letters
- Selecting the appropriate tone for various business scenarios
Best Practices for Digital Email Communication
Professional email etiquette: Best practices and pitfalls
- Organizing emails for maximum impact and efficiency
- Managing sensitive or challenging email exchanges
- Leveraging AI and tools for grammar and tone validation
Conclusion & Action Planning
- Key learnings and personal reflections
- Committing to ongoing professional improvement
Training Approaches
- Interactive Discussions & Exercises – Engaging participants through realistic scenarios
- Role-Playing & Simulations – Practicing effective verbal delivery
- Group Work & Peer Feedback – Learning from colleagues' writing and speaking styles
- Practical Writing & Editing Exercises – Hands-on experience in refining business communication
Requirements
Intended Audience: Professionals aiming to refine their English verbal and written communication capabilities.
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 3200 € + VAT*
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Testimonials (4)
The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.
Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
the teacher
Maria Tudela - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
The way Sarah conducts the course and explains things.
Maria Garcia Donday - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
Monika inspired me; She has great communication skills, communicates clearly and very direct, which I admire a lot