Who We Are: Controller & Processor
Under the EU GDPR, NobleProg (NL) BV acts as the Data Controller for all personal information collected about our customers, course delegates, and website visitors. This means we determine how and why your personal data is collected and used.
NobleProg (UK) Ltd, NobleProg Ltd and NoBull Consulting operate as Data Processors providing core technical, operational, and administrative infrastructure to support our operations. Any processing carried out by our suppliers is conducted on our behalf under strict contractual data processing terms.
Protection
We are committed to protecting your privacy. This statement illustrates:
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the measures we take to ensure that your personal details are protected when you visit our website.
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the information that we collect and the reason for using this information and what your options are in terms of the use of it.
You are able to visit NobleProg website without having to provide us with any personal information. However, in order for us to provide a service to you, we may require that you provide personal information such as:
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Contact Details (name, title, company, email, and phone number)
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Feedback on services and training provided to you
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IP address (automatically collected)
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Web browser type and version (automatically collected)
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Operating system (automatically collected)
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A list of URLs starting with the referring site, your activity on the Website, and the site you exit to (automatically collected)
Your financial information, like credit card numbers are not stored in our system and are used only to complete the payment.
It is not mandatory to provide any of this information, but if you do not, we may not be able to provide you the requested service or complete your transaction.
Your Rights as a Data Subject
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The Right to be Informed
You have the right to clear, transparent, and easily accessible information about how your personal data is collected, used, stored, and shared. -
The Right of Access / Subject Access Request
You can request confirmation that your data is being processed and obtain a free copy of your personal data. -
The Right to Rectification
You have the right to request the correction of inaccurate personal data or the completion of incomplete information without undue delay. -
The Right to Erasure / "Right to be Forgotten"
You can request the deletion of your personal data where: -
The data is no longer necessary for its original purpose.
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Consent is withdrawn (and no other legal basis exists).
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The data was processed unlawfully.
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(Note: This right is not absolute and can be refused for reasons like legal compliance, defending legal claims, and public records retention.)
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The Right to Restrict Processing
You can request that an organisation temporarily limits or suppresses the use of your personal data (e.g., while verifying accuracy or resolving an objection). The data can still be stored, but not further processed. -
The Right to Data Portability
You can obtain and reuse your personal data across different services for their own purposes. Organisations must provide the data in a structured, commonly used, and machine-readable format (e.g., CSV or JSON). -
The Right to Object
You can object to processing based on legitimate interests or public task duties. You have an absolute right to stop your data from being used for direct marketing at any time. -
Rights Related to Automated Decision-Making and Profiling
You have the right not to be subject to decisions based solely on automated processing (including profiling) that produce legal or similarly significant effects. You can request human intervention, express your point of view, or contest the decision.
Use of Information
Your personal information will be used in order to deliver services, deal with your requests or keep in regular contact with you. If you have subscribed to our newsletter we may contact you with information about our latest courses or discounts.
Contact
We may use your personal information to notify you of products or services available from NobleProg, but only with your permission. When we collect information from you that might be used to contact you about our products and services, this will always be clearly indicated on our website giving you the opportunity to opt-in to receiving these types of communications. Each e-mail communication that we send gives you the option to unsubscribe allowing you to prevent the delivery of that type of communication. If you select to unsubscribe, we will remove you from the relevant list within 5 business days.
Your personal information
The personal information that you provide to NobleProg via our websites will not be shared outside of NobleProg without your permission.
We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.
The information we keep about you, the legal basis for processing/retention, and the retention period are listed below:
|
Category |
Retention Period |
Detail (PII) |
Legal Basis |
Disposal Method |
|
Quotes |
2 years |
Name, email address, tel. no (encrypted) |
Contract |
Secure deletion |
|
Pre Course Questionnaire |
3 months after course end |
Details of previous professional experience relating to the course, and learning goals for the course |
Consent |
Secure deletion |
|
Bookings |
6 years |
Name, email address, tel. no (encrypted) |
Contract |
Secure deletion |
|
Bookings |
90 days |
IP address |
Legitimate interest |
Secure deletion |
|
Coordination |
1 year |
Delegate name, email, tel. no (encrypted) |
Contract |
Secure deletion |
|
Enquiry |
3 years |
Name, email address, tel. no (encrypted) |
Consent |
Secure deletion |
|
Enquiry |
90 days |
IP address |
Legitimate interest |
Secure deletion |
|
Certificates |
Indefinite |
Participant name and course details |
Legitimate interest |
Secure deletion upon request |
|
Certificates |
7 years |
email address |
Legitimate interest |
Secure deletion |
|
Contracts |
6 years from the end of the financial year in which the contract ends |
Details of persons with responsibility under the contract (name & job title) |
Legal Obligation |
Secure deletion |
|
Financial Transactions |
6 years |
Details of all financial transactions, including name of contact persons and recipient/originating bank details |
Legal Obligation |
Secure deletion |
|
Financial Documents |
6 years |
Name and bank account details from invoices details of individuals where payments have been received from, or made to |
Legal Obligation |
Secure deletion |
Credit/Debit card details
We do not store customer credit card details nor do we share customer details with any 3rd parties.
Need Help?
Reach out to learn more about our team and the kinds of tailored solutions we can offer your organization.
Get in Touchopleidingen@nobleprog.com or +31 208 080 666