Cursusaanbod

Introduction to Salesforce for Insurance and Leasing

  • Salesforce Financial Services Cloud overview
  • Key concepts: Accounts, Contacts, Opportunities, Policies
  • Industry-specific data models and extensions

Insurance Sales Quotation (Quote Rate Apply)

  • Product offerings and quoting structures
  • Rate tables, discount rules, and approval processes
  • Capturing client needs and pre-sales configurations

Requirements Gathering and System Configuration

  • Capturing business needs and translating into system logic
  • Use of custom objects, flows, and automations
  • Security and access configurations for insurance roles

Claims Management and Post-Sales Services

  • Claims workflows and automation
  • Event registration and validation logic
  • Auto-payment and settlement processes

Insurance Policy Administration (IPA)

  • Cross-industry policy lifecycle modeling
  • Policy versioning, renewals, and lapses
  • Customizations for regional regulatory compliance

Integration and Reporting

  • Data integration with external systems (e.g., actuarial, finance)
  • Dashboards and KPIs for insurance operations
  • Generating reports for underwriting, claims, and compliance

Summary and Next Steps

Vereisten

  • Basic familiarity with CRM concepts
  • Understanding of insurance and/or leasing workflows
  • Some experience with Salesforce platform or similar tools is helpful

Audience

  • Salesforce developers working in the insurance or leasing industry
  • Product managers responsible for insurance offerings
  • IT professionals supporting policy administration and post-sales services
 21 Uren

Leveringsopties

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  • Pre-cursusgesprek met uw trainer
  • Aanpassing van de leerervaring om uw doelen te bereiken -
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    • Praktische, praktische oefeningen met gegevens / scenario's die herkenbaar zijn voor de cursisten
  • Training gepland op een datum naar keuze
  • Gegeven online, op locatie/klaslokaal of hybride door experts die ervaring uit de echte wereld delen

Private Group Prices RRP from €6840 online delivery, based on a group of 2 delegates, €2160 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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