Cursusaanbod

Configuration Fundamentals

  • Creating and customizing standard and custom objects
  • Adding fields, validation rules, and record types
  • Configuring page layouts and compact layouts

Object Manager & Lightning App Builder

  • Using Object Manager to manage schema and relationships
  • Building Lightning pages with App Builder
  • Creating Lightning apps and navigation

Workflow and Process Automation

  • Overview of automation tools: Workflow, Process Builder, and Flow
  • Designing record-triggered Flows for common scenarios
  • Hands-on: building a basic approval or notification Flow

Productivity and Collaboration

  • Using Chatter and activity timelines for team collaboration
  • Productivity integrations: email, calendar, and mobile
  • Personalizing the Lightning Experience for users

Reports and Dashboards

  • Creating tabular, summary, and matrix reports
  • Building dashboards and using dashboard filters
  • Scheduling reports and subscribing users

Security, Sharing & Access

  • Understanding profiles, permission sets, and roles
  • Record-level sharing and sharing rules
  • Best practices for securing org data

Hands-on Lab: End-to-End Scenario

  • Configure objects and pages for a sample business process
  • Implement automation and create reports/dashboards
  • Present and review the solution with peers and instructor

Troubleshooting and Optimization

  • Common configuration pitfalls and how to fix them
  • Performance tips for Flows and page layouts
  • Resources for continued learning and Trailhead paths

Summary and Next Steps

Vereisten

  • Basic familiarity with CRM concepts
  • Comfort using web applications and forms
  • Access to a Salesforce account for hands-on practice

Audience

  • Administrators new to Salesforce
  • Business analysts and power users
  • Sales and service team leads responsible for processes
 7 Uren

Leveringsopties

PRIVÉGROEPSTRAINING

Onze identiteit draait om het leveren van precies wat onze klanten nodig hebben.

  • Pre-cursusgesprek met uw trainer
  • Aanpassing van de leerervaring om uw doelen te bereiken -
    • Op maat gemaakte overzichten
    • Praktische, praktische oefeningen met gegevens / scenario's die herkenbaar zijn voor de cursisten
  • Training gepland op een datum naar keuze
  • Gegeven online, op locatie/klaslokaal of hybride door experts die ervaring uit de echte wereld delen

Private Group Prices RRP from €2280 online delivery, based on a group of 2 delegates, €720 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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