Cursusaanbod

Beginner Level – Understanding AI and Getting Started with ChatGPT

Introduction to Artificial Intelligence

  • What is Artificial Intelligence (AI)?
  • Key concepts: machine learning, deep learning, and natural language processing
  • Real-world AI applications in business and everyday life

Large Language Models (LLMs) and ChatGPT

  • Understanding how LLMs work
  • Overview of ChatGPT and its core functionalities
  • Exploring ChatGPT versions and their differences

Getting Started with ChatGPT

  • Accessing ChatGPT and navigating the interface
  • Understanding prompts, responses, and model context
  • Crafting your first prompts: basic use cases and limitations

Practical Applications for Everyday Tasks

  • Using ChatGPT for writing, summarizing, and brainstorming
  • Creating templates, emails, and reports with ChatGPT
  • Applying ChatGPT for scheduling and communication support

Responsible Use and Best Practices

  • Understanding bias, data privacy, and ethical use
  • Setting expectations for accuracy and verification
  • Hands-on practice: AI-assisted decision-making exercises

Intermediate Level – Boosting Productivity with ChatGPT

Prompt Engineering and Optimization

  • Designing structured prompts for predictable outcomes
  • Using examples, roles, and constraints effectively
  • Improving and refining ChatGPT responses through iterations

Integrating ChatGPT with Productivity Tools

  • Connecting ChatGPT with Google Workspace (Docs, Sheets, Gmail)
  • Integrating ChatGPT with Microsoft 365 (Word, Excel, Teams)
  • Automating document generation, meeting notes, and task tracking

Applications in Agile and Technical Workflows

  • Generating and refining user stories and acceptance criteria
  • Drafting sprint documentation and retrospectives
  • Assisting with backlog refinement and task estimation

Collaborative Workflows with AI

  • Team-based prompting and feedback cycles
  • Building a shared AI knowledge base
  • Group projects: real-world AI-assisted task simulation

Hands-on Practice and Use Cases

  • ChatGPT as a meeting assistant
  • ChatGPT as a writing coach
  • ChatGPT as a brainstorming partner for process improvement

Advanced Level – Customization, Integration, and Governance

AI Applications in Development and Data Projects

  • Generating and refactoring code with ChatGPT
  • Using ChatGPT for API documentation and testing scripts
  • Applying ChatGPT for SQL queries and data analysis support

Customizing and Extending ChatGPT

  • Creating Custom GPTs for organization-specific use cases
  • Using plugins and integrations for enhanced functionality
  • Exploring the OpenAI API for automation and workflows

Security, Ethics, and Governance

  • Establishing corporate AI usage policies
  • Data security and responsible AI implementation
  • Compliance with privacy and regulatory requirements

Building AI-Driven Solutions

  • Designing AI-powered productivity dashboards
  • Integrating ChatGPT with business systems via APIs
  • Automation use cases: reports, data validation, and analysis

Capstone Project: AI in Action

  • Defining a real organizational challenge
  • Designing and implementing an AI-based solution using ChatGPT
  • Presentation and peer feedback

Summary and Next Steps

Vereisten

  • An understanding of general computer usage
  • Experience with text-based tools or office applications
  • Familiarity with online collaboration platforms

Audience

  • Administrative professionals
  • Technical staff
  • Project managers and developers
 42 Uren

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