Course Outline
What Artificial Intelligence Is and Isn’t
- Clarifying the meaning of AI beyond media narratives
- Understanding what AI can and cannot do
- Common myths and misconceptions
Debunking Myths and Fears
- Addressing concerns about AI replacing humans
- Exploring ethical and responsible AI use
- Developing a balanced and informed perspective
Real-World Examples of Everyday and Professional Use
- How AI is already embedded in daily tools and services
- Use cases in education, business, and personal productivity
- Exploring examples relevant to different work areas
How to Communicate with AI
- Understanding how AI interprets instructions
- Building confidence through guided conversations with AI
- Practical dos and don’ts when using chat-based systems
The Art of Asking Good Questions: Prompt Structure
- Principles of effective prompt design
- Context, constraints, and examples for better outputs
- Iterating prompts to refine results
Guided Practice with Real-World Examples
- Hands-on exercises with ChatGPT, Copilot, and Gemini
- Applying AI to everyday workplace scenarios
- Collaborative exploration and peer feedback
Useful Tools for Everyday Use
- ChatGPT, Copilot, Gemini, and other AI assistants
- Choosing the most suitable AI tool for each task
- Using AI responsibly and effectively in your workflow
Applications in Writing and Communication
- Creating emails, reports, and presentations with AI assistance
- Enhancing clarity, tone, and professionalism in written communication
Applications in Organization and Planning
- Using AI for time management and prioritization
- Generating summaries and structured ideas
- AI-assisted brainstorming and scheduling
Applications in Creativity and Innovation
- Using AI for idea generation and problem-solving
- Developing creative projects and visual concepts
- Integrating AI into team innovation sessions
Responsible Use and Critical Thinking
- What you can and cannot do with AI tools
- Recognizing limitations and errors in AI outputs
- Maintaining human judgment and ethical awareness
Summary and Next Steps
Requirements
- No technical background required
- Basic familiarity with using web applications and digital tools
Audience
- Teams from any department or organization interested in AI adoption
- Professionals seeking to improve productivity and creativity with AI
- Anyone wishing to build confidence in using AI tools safely and effectively
Delivery Options
Private Group Training
Our identity is rooted in delivering exactly what our clients need.
- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from €2280 online delivery, based on a group of 2 delegates, €720 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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Public Training
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