Course Outline
Grasping the Fundamentals of Artificial Intelligence (AI)
- Defining AI: Historical context and evolutionary path
- Operational mechanics of AI: Data processing, algorithms, and learning models
- Categories of AI (narrow vs. general, generative AI, machine learning)
AI in Daily Life and Commercial Settings
- Illustrations of AI already prevalent in everyday use
- Industries undergoing transformation through AI
- Debunking myths and clarifying facts regarding AI in the workplace
AI Applications Across Various Departments
- Sales and Customer Service: Lead qualification, chatbot deployment, sales forecasting
- Marketing: Content creation, campaign analytics, trend identification
- Finance: Invoice automation, fraud detection, predictive analysis
- HR: Recruitment screening, insights into employee engagement
- Administration and Operations: Document handling, task automation
Initiating the Use of AI Tools
- An overview of ChatGPT, Copilot, Gemini, Claude, and other platforms
- Leveraging AI for drafting emails, reports, and presentations
- AI utilities for scheduling, summarization, and translation
Practical Application: AI in Practice
- Drafting and refining text using AI assistance
- Generating reports and conducting basic data analysis
- Automating standard administrative duties
Challenges and Ethical Perspectives
- AI limitations: Bias, hallucination, and over-reliance
- Concerns regarding data privacy, confidentiality, and regulatory compliance
- Strategies for responsible AI utilization in professional environments
Future Steps: Cultivating an AI-Positive Culture
- Fostering a mindset conducive to AI integration
- Promoting experimentation and digital inquisitiveness
- Accessing resources for ongoing AI education
Recap and Action Planning
- Review of essential concepts and key insights
- Pinpointing AI opportunities within your specific department
- Formulating a personal action plan: “How can I leverage AI to automate or improve my tasks?”
Requirements
- No previous experience with AI or programming is necessary
Target Audience
- Staff members from administrative, sales, finance, marketing, HR, and other departments
- Managers and team leaders seeking to understand AI adoption
- Support and back-office personnel
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 1600 € + VAT*
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Testimonials (1)
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation