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Course Outline
Foundations of Agentic AI in Business Automation
- Defining agentic AI and its significance in automation
- Key tools and frameworks for creating intelligent agents
- Enterprise applications: customer service, logistics, and marketing
Identifying Opportunities for Automation
- Analyzing existing workflows and identifying bottlenecks
- Assessing the feasibility and ROI of AI-driven automation
- Establishing success metrics and defining integration needs
Architecting Agentic Workflows
- Creating task-specific and orchestration-level agents
- Structuring prompts and logic for automation agents
- Incorporating decision-making logic and exception handling
Connecting Agents to Business Systems
- Linking AI agents with CRMs, ERPs, and communication platforms
- Leveraging Zapier, Make, or Power Automate for orchestration
- Building API-based integrations using Python
Practical Applications
- Automating customer service and performing sentiment analysis
- Forecasting demand and coordinating vendors in the supply chain
- Optimizing marketing campaigns with AI-driven insights
Governance, Security, and Oversight
- Managing access controls and data sensitivity
- Configuring monitoring dashboards and alert systems
- Reviewing and auditing automated decisions
Capstone Project: Constructing an Integrated AI Workflow
- Selecting a specific process for automation
- Designing and deploying the AI agent
- Conducting testing, evaluation, and optimization
Conclusion and Future Steps
Requirements
- Fundamental grasp of business workflows and process automation
- Working knowledge of Python or API-based integrations
- Prior experience with productivity or automation tools
Target Audience
- Product managers looking to uncover automation potential
- Automation engineers building AI-driven workflows
- Business analysts creating data-informed business processes
21 Hours
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 4800 € + VAT*
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Testimonials (1)
The trainer is patient and very helpful. He knows the topic well.