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Course Outline

Introduction to Root Cause Analysis (RCA)

  • Defining RCA and its significance
  • Categories of issues suitable for RCA
  • A glimpse into the continuous improvement cycle

Fundamental Principles of RCA

  • Analyzing cause-and-effect dynamics
  • Standard RCA methods and frameworks
  • Key stages in the RCA workflow

Essential Root Cause Analysis Instruments

  • The 5 Whys Technique: Digging deeper to find underlying reasons
  • Ishikawa (Fishbone) Diagrams: Sorting potential causes
  • Pareto Analysis: Ranking issues by their level of impact

Sophisticated RCA Methods

  • Failure Mode and Effects Analysis (FMEA): Spotting potential breakdowns
  • Fault Tree Analysis (FTA): Conducting systematic failure reviews
  • Cause and Effect Matrix: Prioritizing remedies based on impact

Applying RCA in Practical Situations

  • Case studies and practical drills
  • Locating root causes within business operations
  • Crafting practical and executable solutions

Executing Corrective and Preventive Actions (CAPA)

  • Constructing plans for corrective actions
  • Setting up measures to prevent recurrence
  • Tracking and assessing the success of interventions

Averting Issues and Driving Continuous Growth

  • Techniques for proactive issue detection
  • Overseeing and maintaining improvements over time
  • Integrating RCA into the organizational mindset

Recap and Future Pathways

Requirements

  • A foundational grasp of operational business workflows
  • Prior exposure to resolving issues or making decisions within a corporate context

Target Audience

  • Corporate specialists
  • Quality assurance personnel
  • Project managers and experts in process optimization
 14 Hours

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 3200 € + VAT*

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