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Course Outline
Introduction to Root Cause Analysis (RCA)
- Definition and importance of RCA
- Types of root causes: systemic, process, and human factors
- The role of RCA within the internal audit framework
Identifying and Defining Audit Findings
- Common issues encountered in internal audits
- Techniques for effective documentation of findings
- Distinguishing between symptoms and true root causes
Key RCA Techniques for Internal Auditors
- The 5 Whys Method
- Fishbone (Ishikawa) Diagram
- Failure Mode and Effects Analysis (FMEA)
- Pareto Analysis for prioritizing root causes
Conducting an RCA Investigation
- Gathering and analysing data
- Interviewing stakeholders for fact-finding purposes
- Developing a cause-and-effect relationship
Developing and Implementing Corrective Actions
- Translating RCA findings into actionable recommendations
- Designing corrective and preventive action plans (CAPA)
- Ensuring the long-term effectiveness of corrective actions
Integrating RCA into Internal Audit Practices
- Embedding RCA in audit planning and reporting
- Using RCA for continuous improvement
- Monitoring and reviewing RCA outcomes
Case Studies and Practical Exercises
- Real-world examples of RCA in auditing
- Group exercise: Conducting RCA on sample audit findings
- Role-playing interviews for root cause identification
Summary and Next Steps
Requirements
- A foundational understanding of internal auditing processes
- Practical experience in risk assessment and compliance matters
- Familiarity with organisational policies and procedures
Target Audience
- Internal auditors
- Risk and compliance officers
- Quality assurance professionals
- Process improvement specialists
14 Hours
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 3200 € + VAT*
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