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 Duration 35 hours

Course Outline

Day 1: Introduction to ISO 9001 and starting QMS implementation

  • Course objectives and structure
  • Overview of ISO, management systems, and the ISO 9000 family
  • Introduction to quality and ISO 9001-based QMS
  • Initiating the QMS implementation
  • Leadership and commitment
  • Quality policy
  • Roles, responsibilities, and authorities

Day 2: Planning the QMS implementation

  • Organizational context
  • Scope of the QMS
  • Actions to address risks and opportunities
  • Quality objectives
  • Change management
  • Resources
  • Competence

Day 3: Executing the QMS implementation

  • Awareness and communication
  • Managing documented information
  • Requirements for products and services
  • Design and development of products and services
  • Outsourcing
  • Production and service provision
  • Monitoring, measurement, analysis, and evaluation

Day 4: Monitoring the QMS, continual improvement, and preparing for the certification audit

  • Internal audits
  • Management reviews
  • Nonconformities and corrective actions
  • Continual improvement
  • Preparing for the certification audit
  • Course conclusion

Day 5: Certification Exam

Requirements

A fundamental understanding of ISO 9001 and comprehensive knowledge of implementation principles.

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 8000 € + VAT*

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