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Course Outline

Day 1: Introduction to ISO 9001 and starting the QMS implementation

  • Course goals and structure
  • Overview of ISO, management systems, and the ISO 9000 family
  • Introduction to quality and QMS based on ISO 9001
  • Initiating the QMS implementation process
  • Leadership and commitment
  • Formulating the quality policy
  • Defining roles, responsibilities, and authorities

Day 2: Planning the QMS implementation

  • Understanding the organizational context
  • Defining the scope of the QMS
  • Actions to address risks and opportunities
  • Setting quality objectives
  • Change management
  • Resource allocation
  • Competence and capability

Day 3: Executing the QMS implementation

  • Fostering awareness and communication
  • Managing documented information
  • Managing product and service requirements
  • Design and development of products and services
  • Outsourcing considerations
  • Production and service delivery
  • Monitoring, measurement, analysis, and evaluation

Day 4: QMS monitoring, continuous improvement, and certification audit preparation

  • Internal auditing processes
  • Management reviews
  • Handling nonconformities and corrective actions
  • Strategies for continual improvement
  • Preparing for the certification audit
  • Conclusion of the training course

Day 5: Certification Examination

Requirements

A foundational understanding of ISO 9001 and extensive knowledge of implementation principles are required.

 35 Hours

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 8000 € + VAT*

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