Course Outline
1. Introduction to Lean Thinking (2 hours)
- Defining Lean: Origins and evolution.
- Core Lean Principles: Value, Flow, Pull, and Perfection.
- Recognising types of waste (muda) in service environments.
2. Applying Lean to Requirements and Project Management (4 hours)
- Capturing Voice of the Customer (VOC).
- Prioritisation techniques: MoSCoW, WSJF, and the Effort-Impact Matrix.
- A3 Project Thinking: Structure and practical application.
- Comparative overview: Lean vs Agile vs Six Sigma.
3. Lean Kanban (4 hours)
- Key fundamentals and elements of the Kanban system.
- Effective board management.
- Utilising Pull mechanisms and Work In Progress (WIP) limits.
- Flow metrics: Lead Time, Cycle Time, and Takt Time.
4. Lean in Process Improvement (4 hours)
- Value Stream Mapping (VSM).
- Detecting waste within banking processes.
- The concept of KAIKAKU.
5. Additional Lean Tools (2 hours)
- GEMBA observations.
- KAIZEN for continuous improvement.
- Root cause analysis using Ishikawa diagrams and the 5 Whys.
- Error-proofing with POKA-YOKE.
Summary and Next Steps
Requirements
- A solid grasp of fundamental project management concepts.
- Practical experience with business or banking process workflows.
- Familiarity with Agile or Lean frameworks.
Target Audience
- Process managers and analysts.
- Project managers within banking and financial services.
- Professionals focused on requirements elicitation and process enhancement.
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 4800 € + VAT*
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Testimonials (4)
Really enjoyed the exercises and putting agile principles into practice
Cahlum Richardson - Essex County Council
Course - Certified Digital & Agile in Government™ (CDAG™) Foundation
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
workshops, practical cases