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 Duration 16 hours

Course Outline

1. Foundations of Lean Thinking (2 hours)

  • Defining Lean: Origins and development
  • Core Lean Principles: Value, Flow, Pull, and Perfection
  • Identifying waste (muda) in service industries

2. Applying Lean to Requirements and Project Management (4 hours)

  • VOC (Voice of the Customer) techniques
  • Prioritization methods: MoSCoW, WSJF, and the Effort-Impact Matrix
  • A3 Project Thinking: Structure and practical use
  • Brief comparison of Lean, Agile, and Six Sigma

3. Lean Kanban (4 hours)

  • Core components and fundamentals of Kanban systems
  • Effective board administration
  • Managing Pull and Work In Progress (WIP) limits
  • Flow metrics: Lead Time, Cycle Time, and Takt Time

4. Lean within Operational Processes (4 hours)

  • VSM (Value Stream Mapping)
  • Detecting waste in banking-specific workflows
  • Implementing KAIKAKU

5. Additional Lean Methodologies (2 hours)

  • GEMBA practice
  • KAIZEN implementation
  • Root cause analysis: Ishikawa diagrams and the 5 Whys
  • POKA-YOKE error-proofing

Wrap-up and Future Directions

Requirements

  • A solid grasp of fundamental project management concepts
  • Practical experience with process workflows in business or banking environments
  • Basic knowledge of Agile or Lean methodologies

Target Audience

  • Process managers and analysts
  • Project managers working within banking and financial services
  • Professionals responsible for requirements analysis and process optimization

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 4800 € + VAT*

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