Certified Digital & Agile in Government™ (CDAG™) Foundation Training Course

This course emphasizes the role of the business analyst in ensuring success within Agile projects. Participants will learn how to collaborate effectively with the Development Team, Product Owner, Scrum Master, and Customer to facilitate the development process. Through a simulated project, attendees will practice handling common scenarios.

This instructor-led, live training in the Netherlands (online or onsite) is aimed at engineering and design professors who wish to understand, apply, and teach modern software development practices relevant to systems engineering, civil engineering, design, and architecture disciplines.

This instructor-led live training in the Netherlands (online or onsite) is designed for marketing executives who want to leverage Agile frameworks to refine growth marketing strategies, build customer-centric products, and achieve scalable growth.

By the end of this training, participants will be able to:

• Grasp the key frameworks used in agile product management.
• Analyze the potential demand for new products and services.
• Understand how to price new products and apply techniques to tune value.

In this two-day course, you will receive a concise introduction to Agile software testing. The curriculum covers fundamental testing concepts within the context of Agile (Scrum) development and utilizes Crispin & Gregory’s Agile Testing Quadrants model as a framework to examine contemporary principles and practices of Agile testing.

Target Audience

This course is designed for development teams seeking to enhance their testing practices within an Agile environment.

It is also ideal for individuals aiming to pursue a career in testing and serves as a suitable prerequisite for the iSQI Certified Agile Tester course.

This course offers insight into the responsibilities of a Process Owner, enabling them to articulate their role effectively as part of a process. It provides the necessary education to supervise the design, re-engineering, and improvement of IT Service Management (ITSM) processes, with a specific focus on Agile Service Management. Participants will learn how to apply Scrum practices to their duties as Process Owners and utilize Agile and Lean principles to implement 'just enough' processes while continuously aligning process performance with broader business objectives.

JIRA Software is a robust tool for project management, yet users often focus excessively on the software itself rather than the underlying methodology.

This instructor-led live training introduces participants to the synergistic power of Jira and Confluence, demonstrating how they work together to help teams deliver products or projects successfully. Attendees will learn to leverage these tools efficiently to manage user requirements, testing, and communication—all centralized in one location.

The curriculum covers JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, the integration between Jira and Confluence, reporting, key fields versus custom fields, issue types, screens, and filtering techniques.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project effectively
• Manage issues efficiently
• Build necessary screens to handle specific issue types
• Create workflows and boards, and understand their interaction
• Perform basic and advanced searches and analyses
• Generate and review reports essential for both the team and management

Lean is a methodology focused on maximizing value while minimizing waste in processes.

This instructor-led, live training (online or onsite) is aimed at intermediate-level banking and process management professionals who wish to apply Lean and Agile tools to improve efficiency in managing requirements, projects, and operational processes.

By the end of this training, participants will be able to:

• Understand and apply Lean principles in the context of banking processes.
• Use Lean tools to optimize requirements gathering and project execution.
• Implement and manage Kanban boards for effective workflow management.
• Identify and eliminate waste in banking and service-oriented processes.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on application of Lean and Agile tools in case-based scenarios.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led live training, available online or onsite, targets advanced-level Release Train Engineers (RTEs) who wish to deepen their understanding of their role and improve their skills.

By the end of this training, participants will be able to:

• Understand the role and responsibilities of a SAFe Release Train Engineer (RTE).
• Learn how to facilitate Agile Release Trains (ARTs) and drive continuous delivery.
• Develop skills in planning and executing Program Increment (PI) events.
• Gain expertise in managing risks, dependencies, and impediments.
• Acquire techniques to foster relentless improvement and Agile transformation.

This two-day training is tailored to assist teams within an Agile Release Train (ART) in performing optimally in an Agile setting by utilizing frameworks like Scrum, Kanban, and XP. Attendees will gain insights into functioning as part of an Agile team, handling backlog creation and management, and effectively planning and executing iterations. A key focus of the course is comprehending the team’s function within the ART, along with strategies for collaborating, planning, executing, and driving continuous improvement alongside peers.

The curriculum equips teams to actively engage in Program Increments (PI), addressing both Team-level and Program-level activities, with a strong emphasis on preparing for PI Planning sessions. Finishing this course also readies participants for the SAFe® Practitioner (SP) certification exam.

Upon completing the course, learners will be capable of:

• Implementing SAFe principles to expand Lean and Agile practices throughout the organization.
• Gaining clarity on their team’s responsibilities within the Agile Release Train and its contribution to broader goals.
• Identifying other teams in the train, including their specific roles and dependencies.
• Efficiently planning and running iterations.
• Showcasing delivered value and fostering ongoing process improvement.
• Taking an active role in Program Increment planning.
• Coordinating and integrating efforts with other teams within the Agile Release Train.