Course Outline

Introduction to AI-Powered Summarization

  • How ChatGPT processes and summarizes information
  • Document types commonly used in government work
  • Understanding AI output limitations and refinement needs

Summarizing Reports and Briefing Materials

  • Generating concise summaries from policy or research reports
  • Distilling findings from technical or analytical documents
  • Formatting content for executive-level review

Summarizing Meetings and Consultations

  • Transforming meeting notes and transcripts into action items
  • Highlighting key decisions and unresolved points
  • Preparing summaries for internal communications or follow-up

Prompting for Better Results

  • Prompt structures for summarization and rewriting
  • Examples of role-based and outcome-oriented prompts
  • Iterative prompting to improve summary output

Tailoring Tone, Style, and Structure

  • Adapting content for ministers, internal managers, or the public
  • Using formal vs. conversational tone as needed
  • Generating different formats (bullets, executive memos, Q&A)

Integrating ChatGPT into Government Workflows

  • Using ChatGPT in Word, Teams, and browser-based workflows
  • Combining ChatGPT with meeting/collaboration tools
  • Reviewing and revising summaries in real time

Responsible Use and Validation

  • Avoiding misrepresentation or hallucinated facts
  • Validating summaries and citing original content
  • Complying with information governance and security policies

Summary and Next Steps

Requirements

  • An understanding of internal reports, meeting notes, or policy documents
  • No prior experience with ChatGPT or AI tools required

Audience

  • Analysts
  • Program managers
  • Executive support staff
 7 Hours

Delivery Options

Private Group Training

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  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from €2280 online delivery, based on a group of 2 delegates, €720 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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