Course Outline
Introduction to AI in the Administrative Environment
- Defining AI and its relevance to administrative roles
- An overview of ChatGPT, Copilot, and Gemini
- Key privacy and security considerations for AI usage
AI-Driven Content Creation and Refinement
- Drafting and polishing professional emails
- Condensing meeting minutes and extensive documents
- Accelerating the creation of reports, proposals, and internal memos
AI-Assisted Scheduling and Task Management
- Utilising AI to coordinate calendars and meetings
- Preparing agendas and follow-up correspondence
- Configuring reminders and to-do lists via Copilot or Gemini integrations
Advanced Prompting and AI Interaction
- Crafting effective prompts to optimise outcomes
- Modifying tone, style, and document format
- Refining and correcting AI-generated outputs
Multilingual Capabilities and Accessibility
- Leveraging AI tools for text translation
- Producing inclusive and accessible communications
- Accommodating diverse audiences through language adaptation
Applications in the Public Sector
- Case studies of AI-enhanced workflows in government bodies
- Reviewing policies and guidelines for AI use in public administration
- Strategies for staying current with evolving tool capabilities
Conclusion and Recommended Next Steps
Requirements
- Fundamental digital literacy and experience with standard office applications (e.g., Microsoft Word, Excel, email clients)
- Proficiency in using web-based platforms
- No previous knowledge of artificial intelligence tools is necessary
Target Audience
- Clerical personnel
- Administrative specialists
- Operational staff within the public sector
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 1600 € + VAT*
Contact us for an exact quote and to hear our latest promotions
Testimonials (7)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
Thato Malapane - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
i liked the clear explanations and the examples used during the training was useful and also relatable.
SUNITA PERSAD - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Learning more about how to use AI responsibly
Tshiamo Innocent - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
I like that I obtained more knowledge with regards to AI that I never had .
ANNELINE GOODMAN - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Merging different data to give you one document.
Xolani Mahlalela - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Knowledge of AI
Agnieszka Socha - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Training and examples
