Cursusaanbod

Foundations of Digital Intelligence

  • What is digital intelligence in the public sector?
  • Core components: tools, literacy, data, ethics
  • Digital capability frameworks and maturity models

Public Sector Use Cases

  • Examples of digital intelligence in policymaking and services
  • Case studies from health, transportation, education, and finance
  • Success factors and challenges

Tools for Data Access and Visualization

  • Using dashboards to explore and present data
  • Working with government open data portals
  • Common data visualization tools: Power BI, Tableau, Excel

From Data to Insight

  • Translating raw data into decisions
  • Indicators, KPIs, and performance reporting
  • Recognizing bias, gaps, and uncertainty in data

Communicating with Digital Intelligence

  • Storytelling with evidence and data
  • Supporting senior decision-makers and stakeholders
  • Ethical use of visualizations and digital narratives

Planning for Digital Maturity

  • Assessing your current digital capability
  • Setting goals for data literacy and tool adoption
  • Internal collaboration and upskilling strategies

Summary and Next Steps

Vereisten

  • General familiarity with public sector information systems
  • Basic understanding of digital tools and data handling
  • Experience in roles involving program or policy analysis, reporting, or service delivery

Audience

  • Policy and program analysts
  • Digital transformation teams
  • Public sector professionals using data to inform decisions
 7 Uren

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