Course Outline
Module 1: Introduction to Microsoft Teams and its Architecture
- Essential Teams components and services.
- Teams architecture and system dependencies.
- Role-based access control and administrative roles.
Module 2: Administering Teams Collaboration Experiences
- Creation and management of Teams, channels, and chats.
- Setting up meeting policies and user experiences.
- Managing apps, integrations, and lifecycle controls.
Module 3: Teams Phone and Voice Solutions
- Foundations of Teams Phone concepts and architecture.
- Configuring calling plans and direct routing.
- Managing devices, dial plans, and emergency calling services.
Module 4: Governance, Security, and Compliance
- Defining Teams policies, governance structures, and lifecycles.
- Deploying security and compliance configurations.
- Auditing, reporting, and monitoring compliance status.
Module 5: Monitoring and Troubleshooting Teams
- Overseeing Teams service health and usage metrics.
- Resolving issues related to meetings, voice, and collaboration.
- Utilizing reporting tools and analytics for performance tuning.
Module 6: Advanced Configuration and Integration
- Connecting Teams with Microsoft 365 and third-party applications.
- Considerations for hybrid deployment scenarios.
- Leveraging automation and PowerShell for administrative tasks.
Module 7: Exam Preparation and Certification Readiness
- Overview of MS-721 exam objectives.
- Understanding exam structure, format, and question styles.
- Engaging with practice questions and review sessions.
- Accessing study resources, tips, and strategies for success.
Summary and Recommended Next Steps
Requirements
- A solid understanding of Microsoft 365 services and administration.
- Practical experience with core Microsoft Teams functionality.
- Familiarity with fundamental networking and identity concepts.
Target Audience
- Microsoft Teams administrators.
- Collaboration system engineers.
- IT professionals responsible for managing Microsoft 365 communications.
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 8000 € + VAT*
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Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
