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Duration 14 hours
Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Fundamental principles of structured knowledge management
- Designing scalable systems utilizing SharePoint and Teams
- Utilizing metadata, versioning, and document libraries effectively
Constructing and Connecting SharePoint Knowledge Repositories
- Creating interconnected SharePoint sites and document libraries
- Leveraging metadata columns, content types, and lookup fields
- Establishing site hierarchies and facilitating cross-site navigation
Designing Dynamic Dashboards with Power BI
- Integrating data from SharePoint and Microsoft Lists into Power BI
- Creating real-time dashboards to monitor knowledge assets
- Designing KPIs and visual reports to drive data-informed decisions
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing processes
- Incorporating Teams notifications and adaptive cards
- Constructing multi-step flows for comprehensive document lifecycle management
Developing and Managing Collaborative Content Ecosystems
- Using Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance structures, roles, and permissions
Maintaining and Optimizing Knowledge Systems
- Implementing data retention, archiving, and compliance policies
- Conducting regular audits and updating metadata
- Enhancing system performance and minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Reviewing core design principles for knowledge systems
- Ensuring consistency and discoverability across all content
- Driving adoption and engagement through superior user experience design
Requirements
- Proficiency with core Microsoft 365 tools, including SharePoint, Teams, and OneNote
- Practical experience in knowledge management or content strategy
Target Audience
- Knowledge managers tasked with building structured information repositories
- Content strategists focused on developing interconnected knowledge systems
- IT professionals responsible for managing organizational knowledge within the Microsoft 365 stack
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 3200 € + VAT*
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