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Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Foundational principles of structured knowledge management
- Designing scalable architectures using SharePoint and Teams
- Utilizing metadata, versioning, and document libraries effectively
Constructing and Connecting SharePoint Knowledge Hubs
- Creating interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Defining site hierarchies and enabling cross-site navigation
Developing Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data sources to Power BI
- Building real-time dashboards to monitor knowledge assets
- Defining KPIs and visual reports for data-driven decision making
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing cycles
- Integrating Teams notifications and adaptive cards
- Constructing multi-step flows for comprehensive document lifecycle management
Establishing and Maintaining Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Setting up governance structures, roles, and permissions
Maintaining and Optimizing Knowledge Systems
- Enforcing data retention, archiving, and compliance policies
- Conducting regular audits and maintaining metadata accuracy
- Enhancing system performance and minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Revisiting core knowledge system design principles
- Ensuring consistency and ease of discovery across all content
- Driving user adoption and engagement through refined user experience design
Requirements
- Proficiency in utilizing Microsoft 365 applications (SharePoint, Teams, and OneNote)
- Background experience in knowledge management or content strategy
Target Audience
- Knowledge managers establishing structured information repositories
- Content strategists developing interconnected knowledge ecosystems
- IT professionals overseeing organizational knowledge assets within Microsoft 365
14 Hours
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 3200 € + VAT*
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