Course Outline
Leadership vs. Management
- Exploring the overlaps and distinctions between Leadership and Management, and identifying the qualities that define exceptional leaders
- Defining the attributes of a highly effective Manager
- Examining various Management Styles
- Analyzing the current Organisational Climate
- Aligning Management Styles with the existing Organisational Climate
Building High-Performance Teams
- Defining the concept of a Team
- Understanding the distinct stages of Team Development
- Strategies for managers to influence and accelerate Team Development stages
Performance Management
- Establishing clear Objectives
- Overseeing Individual Performance metrics
- Using Coaching techniques to enhance Performance
- Effective Delegation practices
- Utilizing Feedback as a core Performance Management tool
Effective Change Delivery
- Understanding the factors that determine the success or failure of Change initiatives
- Applying the 9 key principles of change
- Managing the emotional responses triggered by change
- Addressing Resistance to change and recognizing the potential benefits of such resistance
Strategic Negotiation
- Communication techniques specific to Negotiation contexts
- The critical role of Effective Presentations in negotiations
- Exploring a variety of Negotiating Strategies
- Evaluating and comparing different strategic approaches
- Building Rapport with counterparties
- Mastering the 3-phase Negotiating Process
Conflict Resolution
- Identifying the root causes of conflict
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Navigating the Phases of Conflict Handling:
- Analyzing the nature of the Conflict
- Understanding your own and the other party's positions within the conflict
- Implementing resolution strategies
- Applying Kilmann’s Five Conflict-Handling Modes in practical scenarios
- Strategies for Bridging the Gap between differing parties
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 1600 € + VAT*
Contact us for an exact quote and to hear our latest promotions
Testimonials (6)
Nice atmosphere with the group and the trainer. David was very accessible and shared many interesting anecdotes.
Vincent - Wakam
Course - Management and Team Development
Trainer is friendly and knowledgeable about tge subject. Trainer is profesional.
Johannes Grobler - Frederick Farms Ltd
Course - Management and Team Development
Very informative and if something was difficult the trainer Simplified it
Darius - Frederick Farms Ltd
Course - Management and Team Development
The trainer was very well prepared and the training objectives were met.
Krishna Gisselle Dalen - ITPPL Services, Inc.
Course - Management and Team Development
The trainer is well-versed and has rapport with his audience.
Irish May Palmero - ITPPL Services, Inc.
Course - Management and Team Development
Trainer is very knowledgeable in this field. Learned a lot from him as his discussions were very insightful and applicable on our industry and workplace. I feel very contented towards the end.