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Duration 14 hours
Course Outline
Introduction to Management
Leadership Skills in Modern Management
Leading a Team
- Management styles
- Selecting effective management styles based on team development phases
- The ideal manager profile and analysis of one’s own leadership style
- Assessing personal strengths and weaknesses as a team leader to identify development potential
- Characteristics of high-performing teams
- Coordinating activities to achieve set objectives
Communication in Organizations
- Foundations of verbal and non-verbal communication
- Individual communication styles
- Identifying communication barriers
- Effective questioning techniques
- The art of active listening
- Delivering constructive criticism
- Providing effective feedback
- Navigating difficult situations during calls
- Communication networks
- Information flow models and optimisation strategies
Conflict Resolution Techniques in Employee Teams
- Nature and types of conflict
- Primary sources of conflict
- Behavioural approaches to conflict management and appropriate conduct during disputes
- Leveraging conflicts assertively and constructively for team development
- Strategies for handling conflict situations
- Conflict management frameworks
- Key methods for resolving conflicts
- Managing emotions during conflicts
- Overcoming communication and conflict resolution barriers, both verbal and non-verbal
Motivating Teams
- The concept of motivation
- Factors that drive people within an organization
- Different types of motivation
- Principles of financial incentives
- Utilising intangible resources for motivation
- Psychological principles of motivation
- Feedback and performance evaluation
- The role of language in motivational practices
Effective Time Management
- The time management matrix
- Monitoring personal time use and identifying time-wasters
- Techniques for time planning
- Delegation of authority and tasks
Coaching
- Understanding coaching and its applications
- Individual participant exercises
- In-depth feedback sessions.
Course Summary
Requirements
This is a generalist course; no specialist knowledge is required to participate.
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 3200 € + VAT*
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Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group
