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Course Outline
Introduction to management
Developing leadership skills for modern management
Leading a team of workers
- Management styles
- Selecting an effective management style aligned with team development phases
- Cultivating the image of a perfect manager and analyzing one's own leadership style
- Assessing personal strengths and weaknesses in the role of team leader, identifying development potentials
- Characteristics of effective teams
- Coordinating activities to achieve set goals
Communication in organizations
- Foundations of verbal and nonverbal communication
- Individual communication styles
- Communication barriers
- Questioning techniques
- The art of active listening
- Constructive criticism
- Giving feedback
- Navigating difficult situations during conversations
- Communication networks
- Information flow models and their optimization
Selected techniques for resolving conflicts within an employee team
- The nature and types of conflict
- Main sources of conflict
- Behavioral styles in managing conflict and appropriate conduct during disputes
- Leveraging assertive and developmental approaches to handle conflicts within the team
- Strategies used in conflict situations
- Conflict management
- Main methods of conflict resolution
- Managing emotions during conflict
- Barriers to communication and conflict resolution (verbal and non-verbal)
Motivating team members through management
- Understanding motivation
- What motivates people within an organization
- Types of motivation
- Principles of economic incentives
- The principle of motivating with intangible resources
- Psychological principles for motivation
- Feedback and evaluation
- The importance of language in motivation
Mastering effective time management and utilization
- The time management matrix
- Controlling one’s own time and addressing time thieves
- Time planning techniques
- Delegation of authority and tasks
Coaching
- Understanding what coaching is and how to apply it
- Individual participant sessions
- In-depth feedback
Summary of training
Requirements
This course is general in nature; no specialist knowledge is required for participation.
14 Hours
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 3200 € + VAT*
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Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group