ServiceNow Training Courses

ServiceNow is een cloudgebaseerd workflowproduct voor het definiëren, structureren, beheren en automatiseren van activa en services. Door scripting in het ServiceNow-platform op te nemen, kunt u aangepaste toepassingen, geavanceerde aanpassingen, ServiceNow API's en meer maken.

Deze instructeur-geleide, live training (op locatie of op afstand) is gericht op webontwikkelaars die zich willen ontwikkelen en scripts op het ServiceNow-platform.

Aan het einde van deze training kunnen deelnemers:

- Scripting van de master-server en scripting van de client-zijde in ServiceNow.
- Begrijp wanneer en waar je in ServiceNow scripts uitvoert.

Indeling van de cursus

- Interactieve lezing en discussie.
- Veel oefeningen en oefenen.
- Praktische implementatie in een live-labomgeving.

Cursusaanpassingsopties

- Neem contact met ons op om een aangepaste training voor deze cursus aan te vragen.

ServiceNow is a software platform for managing IT Services. ServiceNow Application Portfolio Management (APM) is a tool for evaluating and optimizing an organization's on-premises and cloud-based applications and services.

This instructor-led, live training (online or onsite) is aimed at IT administrators who wish to use ServiceNow APM to automate the process of evaluating and optimizing their organization's software and services.

By the end of this training, participants will be able to:

- Set up APM within ServiceNow.
- Understand how APM fits within the ServiceNow ecosystem.
- Generate comprehensive metrics to measure the business benefits of an organization's applications.
- Evaluate IT costs for different business units within the organization.
- Optimize inventories of software applications to achieve business objectives.
- Make informed decisions on whether to invest, sustain, or replace applications.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

ServiceNow Discovery is an IT Operations Management (ITOM) software application that scans an organization's network (private, public cloud, etc.) to identify the hardware and software connected to the network, their configurations, database connections, relationships and dependencies, etc.

This instructor-led, live training (online or onsite) is aimed at IT professionals who wish to use ServiceNow Discovery to simplify the process of identifying, tracking and diagnosing an organization's IT infrastructure.

By the end of this training, participants will be able to:

- Understand the concepts and benefits of credential-less discovery.
- Install and configure the servers needed to scan a network.
- Efficiently identify a company's Linux machines, Windows machines, network devices, software applications and databases.
- Uncover waste in hardware usage, avoid software license compliance penalties, and prevent software disruption and downtime.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

ServiceNow is a cloud based platform for automating IT business management. ServiceNow takes a software-as-a-service approach, providing technical management support for the IT operations of corporations.

This instructor-led, live training (online or onsite) is aimed at users who wish to use ServiceNow to manage business operations and services.

By the end of this training, participants will be able to:

- Implement basic configurations in ServiceNow.
- Generate and maintain reports.
- Successfully navigate the ServiceNow interface.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

ServiceNow is een cloudgebaseerd workflowproduct. ServiceNow neemt een software-as-a-service-benadering en biedt technische management ondersteuning voor de IT-activiteiten van bedrijven.

Deze live training met instructeur (op locatie of op afstand) is bedoeld voor systeembeheerders die digitale workflows willen implementeren voor een onderneming die gebruikmaakt van ServiceNow.

Aan het einde van deze training kunnen deelnemers:

- Basisconfiguraties in ServiceNow Master.
- Migreer aanpassingen van instanties via update sets.
- Beheeractiviteiten in ServiceNow begrijpen en toepassen.

Indeling van de cursus

- Interactieve lezing en discussie.
- Veel oefeningen en oefening.
- Hands-on implementatie in een live-labomgeving.

Opties voor cursus aanpassing

- Om een training op maat te vragen voor deze cursus, neem contact met ons op om te regelen.