Stakeholder Management Training Course

Business analysis is the process of researching, understanding, and defining business needs to develop solutions that meet those needs. It is a key element in organizational change management and designing new business solutions. Business analysis aims to ensure that technological, process-related, or organizational solutions fulfill business goals and needs. It plays a crucial role in ensuring project effectiveness and organizational change by ensuring that implemented solutions are accurate, feasible, and fully aligned with business requirements.

Designed for seasoned Business Analysts, Product Owners, and User Researchers, this workshop focuses on mastering advanced techniques that generate tangible business value. Through practical exercises and real-world tools, participants will develop the ability to analyze intricate data, streamline processes, effectively engage stakeholders, and translate strategic goals into actionable outcomes using OKRs. Upon completion, attendees will possess a robust toolkit to enhance their impact and deliver measurable results.

This instructor-led, live training (online or onsite) targets team leaders and middle managers who aim to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.

By the end of this training, participants will be able to:

• Define when to use AI and when not to (stop rules).
• Verify AI outputs with practical standards (red flags, second source).
• Set accountability and escalation triggers.
• Build team agreements and a 30-day adoption plan.

This instructor-led, live training, originally based in Ottawa but adaptable for other locations, targets managers and leaders who wish to strengthen their ability to conduct difficult conversations with clarity, confidence, and accountability.

Upon completion of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

In this instructor-led training, you will master the art of strategic delegation, set precise expectations, and build trust within your team. Specifically designed for mid-level managers, this course explores the barriers to delegation, practical handoff techniques, accountability structures, and key trust-building practices.

Insurance in the Digital Era provides a practical overview of how digital transformation is reshaping products, operations, and customer engagement within the insurance sector.

This instructor-led live training (available online or onsite) is designed for intermediate-level insurance professionals who aim to understand and apply digital technologies, data-driven strategies, and innovation frameworks to modernize their insurance offerings and operational processes.

Upon completion of this training, participants will be able to:

• Explain the role of AI, Big Data, IoT, and automation in modern insurance workflows.
• Identify InsurTech trends and understand their impact on the insurance ecosystem.
• Design customer-centric strategies enabled by digital tools and data insights.
• Apply data-driven approaches to risk management and decision-making.
• Develop an innovation and change management approach suitable for insurers.
• Assess real-world case studies and translate lessons into local initiatives.

Format of the Course

• Interactive lecture and discussion.
• Case study analysis and group workshops.
• Practical exercises and action planning for participants’ organizations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This foundational course caters to professionals engaged in Requirements Engineering and Agile methodologies. It is designed for roles including project or IT management, domain experts, system analysts, software developers, Scrum Masters, Product Owners, and members of Agile-oriented organizations.

RE@Agile draws inspiration from both IREB’s perspective on Agile values and an Agile interpretation of Requirements Engineering values. The curriculum covers the classification and evaluation of Requirements Engineering work products and techniques within an Agile context, as well as Agile work products and techniques within Requirements Engineering. It also addresses essential process elements in Agile product development and highlights the rationale for adopting Agile approaches in development processes.

A key focus is the synergy between Requirements Engineering and Agile: exploring Agile principles related to Requirements Engineering and the Agile mindset in relation to core Requirements Engineering values.

The Examination

This course serves as the preparation for the RE@Agile Primer examination. Two examination options are available:

• A proctored multiple-choice exam leading to the official RE@Agile Primer certificate, comparable in format to the CPRE Foundation and Advanced Level exams, but with a duration of 40 minutes.
• An online multiple-choice self-assessment with a confirmation of participation.

This Advanced Level Module, RE@Agile, is designed for Requirements Engineers and agile professionals. It concentrates on understanding and implementing practices and techniques from the Requirements Engineering discipline within agile development processes. Additionally, it covers the comprehension and application of concepts, techniques, and essential process elements of agile approaches in Requirements Engineering workflows.

The Examination

This course prepares participants for the Advanced Level certification exams under:

• RE@Agile - Practitioner (certificate awarded upon passing a multiple-choice exam)
• RE@Agile - Specialist (certificate awarded upon successful completion of a written assignment)

This three-day course is conducted as a live, instructor-led session, available either online (remote) or onsite (classroom).

Who is this course for:

The Advanced Requirements Management course is designed for professionals in the fields of requirements engineering, business analysis, business engineering, organizational design, and related disciplines who wish to deepen their knowledge and skills in requirements management.

Examination:

Additional exam fees may apply where applicable.

The “IREB Certified Professional for Requirements Engineering – Advanced Level (Management)” exam comprises the following options:

CPRE Advanced Level (Management) – Practitioner

• The exam to achieve the Requirements Management - Practitioner - certificate
  consists of a multiple-choice exam.

CPRE Advanced Level (Management) – Specialist

• The exam to achieve the Requirements Management - Specialist - certificate consists of
  a written assignment.

Requirements Engineering (RE) serves as a fundamental discipline in software and systems development, concentrating on identifying, documenting, and managing stakeholder needs and constraints to guarantee project success.

This instructor-led, live training session, available online or onsite, is designed for intermediate-level professionals looking to deepen their grasp of practical Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification exam.

Upon completing this training, participants will be capable of:

• Understanding and applying the core concepts and terminology outlined in the IREB CPRE Foundation syllabus.
• Identifying and eliciting requirements using effective and context-appropriate techniques.
• Modeling, documenting, and validating requirements for real-world projects.
• Managing requirements changes, traceability, and prioritization throughout the project lifecycle.
• Leveraging Requirements Engineering tools and best practices to improve communication and project outcomes.
• Being fully prepared to take and pass the IREB CPRE – Foundation Level certification exam.

Format of the Course

• Interactive lecture and discussion.
• Case-based exercises and collaborative workshops.
• Exam preparation sessions and practice questions.

Course Customization Options

• Additional modules or industry-specific case studies can be added on request.

This course is offered in a live, instructor-led format, available either online (remote) or onsite (in a classroom setting).

The Certified Professional for Requirements Engineering (CPRE) certification targets professionals working in Requirements Engineering, Business Analysis, and Testing. The curriculum covers the core principles of the Requirements Engineering domain, along with relevant methodologies and techniques.

The certification framework is established by the IREB, and candidates may sit for the CPRE exam through approved certification bodies.

Who is this course for?

This course is designed for anyone involved in Requirements Engineering, Business Analysis, or software and systems development. The Foundation Level module addresses key areas such as eliciting requirements and documenting them appropriately, verifying and validating requirements, and managing them throughout the entire product lifecycle.

By the end of this training, participants will be able to:

• Understand the terminology associated with Requirements Engineering, Business Analysis, and Requirements Management.
• Grasp the fundamental techniques and methods of Requirements Engineering and their practical application.
• Become familiar with widely accepted notations for specifying requirements.

Artificial Intelligence is reshaping how organizations make decisions, operate, and structure themselves. However, adopting AI introduces new leadership challenges: deciding when to leverage AI, integrating it into existing processes, maintaining team trust, and ensuring accountability and governance.

The course 'Leading in the Age of Artificial Intelligence' is designed to help leaders integrate AI consciously, strategically, and with a human-centered approach. It combines practical AI tools with classic leadership, motivation, and team management models. This is not a technical technology course; rather, it is a leadership course for the AI era, focusing on decision-making, people, governance, and results. The goal is to ensure that AI enhances performance instead of becoming a source of fear, loss of control, or internal resistance.

By the end of the training, participants will be able to:

• Understand how Artificial Intelligence impacts leadership decisions and team management.
• Utilize AI tools to support decision-making, planning, and communication.
• Apply classic leadership frameworks within AI-enabled work contexts.
• Manage Human + AI teams characterized by varying levels of maturity, autonomy, and digital literacy.
• Define objectives, metrics, and responsibilities in environments where AI is utilized (e.g., OKR, KPI).
• Address ethics, risk, and governance concerning the organizational use of Artificial Intelligence.
• Develop an action plan for the sustained, responsible, and effective adoption of AI within the organization.

Leadership involves guiding individuals and teams toward organizational goals while cultivating trust, collaboration, and resilience. Successful leaders strike a balance between decision-making, people management, and communication skills, while also prioritizing their own well-being.

This instructor-led training, available online or onsite, is designed for beginner to intermediate-level leaders, managers, and professionals aiming to enhance their leadership capabilities and apply them within their organizations.

Upon completion of this course, participants will be able to:

• Establish leadership practices grounded in trust and autonomy.
• Grasp the fundamentals of people management and the labor framework.
• Apply strategic decision-making techniques in complex situations.
• Promote collaboration through a leadership lens.
• Utilize assertive communication during challenging conversations.
• Practice self-management strategies to support leader well-being.

Course Format

• Interactive lectures and discussions.
• Case studies and group activities.
• Practical exercises and role-playing scenarios.

Customization Options

• For customized training requests, please contact us to arrange a session tailored to your needs.

This instructor-led, live training in the Netherlands (online or onsite) is aimed at organizational leaders who wish to learn how to drive change within organizations by implementing effective change leadership strategies.

By the end of this training, participants will be able to:

• Understand the impact of change leadership on individuals, teams, and organizations.
• Apply planning practices to organizational change efforts.
• Effectively drive organizational change through change leadership.

This instructor-led live training, available the Netherlands (online or onsite), is designed for individuals aiming to understand requirements analysis and execute it efficiently using targeted analytical techniques.

By the end of this session, participants will be able to:

• Identify different types of requirements.
• Understand the overarching concepts and activities within requirements analysis.
• Become familiar with requirements analysis methodologies.
• Utilize various requirements analysis techniques to enhance project outcomes.
• Structure requirements to ensure clear and efficient communication with architects and developers through an iterative gathering process.