Impacted Function Point (IFP) Training Course

In this instructor-led live training in the Netherlands, participants will learn how to enhance an automated test suite by using advanced techniques for Selenium.

By the end of this training, participants will be able to:

• Solve complex web application test automation challenges with Selenium.
• Apply regular expressions and pattern-based verification methods.
• Handle exceptions that halt test execution.
• Search for web objects programmatically.
• Dynamically capture data from web controls.
• Create a data-driven testing framework.
• Distribute testing with Selenium Grid.

This instructor-led, live training in the Netherlands (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to solve everyday workplace challenges through gamification techniques.

By the end of this training, participants will be able to:

• Understand the principles of Design Thinking and its application to problem-solving.
• Incorporate gamification techniques to foster engagement and innovation.
• Develop creative and practical solutions to common workplace issues.
• Collaborate effectively across teams to implement problem-solving strategies.
• Apply iterative approaches to refine solutions through feedback and experimentation.

Design Thinking is a human-centric approach to problem-solving that leverages empathy, definition, ideation, prototyping, and testing. This course places significant emphasis on the Empathize stage, helping learners connect previously identified challenges to the genuine needs of internal stakeholders while applying dynamic, collaborative activities to transform insights into actionable results.

Delivered as live instructor-led training (available online or onsite), this program is designed for beginner to intermediate-level teams and leaders aiming to enhance their empathy skills, strengthen relationships with internal stakeholders, and convert pain points into meaningful opportunities for improvement.

Upon completion of this training, participants will be able to:

• Utilize empathy-based techniques to discover and validate stakeholder needs.
• Convert mapped pain points into clear, actionable requirements.
• Participate in dynamic role plays and simulations to practice client-centered dialogue.
• Collaboratively redefine problem statements from the stakeholder's viewpoint.

Course Format

• Interactive lectures and guided discussions.
• Engaging, hands-on role plays and empathy exercises.
• Group workshops focused on collaborative problem reframing.

Customization Options

• For a customized version tailored to specific internal processes (such as procurement or equipment provisioning), please contact us to arrange.

Design Thinking is a human-centered approach to problem-solving that leverages empathy, definition, ideation, prototyping, and testing. By focusing on the initial two phases—Empathize and Define—teams can gain a deeper understanding of internal clients and accurately identify the problems that need solving.

This instructor-led training session, available both online and onsite, is designed for teams and leaders at a beginner to intermediate level. The goal is to help participants strengthen their relationship with internal clients, minimize resistance to change, and enhance operational efficiency through practical, collaborative methods.

Upon completing this training, participants will be able to:

• Employ active listening and interviewing techniques to collect valuable insights about internal clients.
• Develop empathy maps to document user needs and pain points.
• Distinguish between actual root causes and perceived issues using tools such as the 5 Whys and problem trees.
• Compose clear, actionable problem statements (POVs) to guide solution development.

Course Format

• Interactive lectures and group discussions.
• Hands-on practical exercises and role-playing activities.
• Group workshops and plenary feedback sessions.

Customization Options

• For a customized version tailored to specific internal processes (such as procurement or equipment provisioning), please contact us to arrange.

In this instructor-led, live workshop training in the Netherlands (online or onsite), participants will learn how to apply the five stages of Design Thinking to better understand the problems experienced by end-users of a product or service, then develop the best approach for resolving them.

By the end of this training, participants will be able to:

• Use creative strategies to match customers' needs with technologically feasible solutions.
• Formulate a strategy to increase customer value and enhance product and service offerings.

This instructor-led live training in the Netherlands (online or onsite) is designed for beginner to intermediate-level professionals who wish to understand and apply Design Thinking methodologies to drive innovation and improve business solutions.

By the end of this training, participants will be able to:

• Understand the core principles of Design Thinking and its role in innovation.
• Apply the five phases of Design Thinking to problem-solving.
• Utilize ideation techniques and tools to foster creativity.
• Implement Design Thinking strategies to improve processes and enhance efficiency.

This instructor-led, live training in the Netherlands (online or onsite) is aimed at beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.

By the end of this training, participants will be able to:

• Equip participants with tools and methodologies to foster innovation and team engagement.
• Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
• Apply Design Thinking principles to leadership and HR scenarios.
• Promote a culture of innovation within tech teams.

Overview:

The Design Thinking (DT) framework comprises five distinct stages: empathizing, defining the problem, ideating, prototyping, and testing.

In today’s increasingly complex environment, we frequently encounter challenges that demand specialized approaches. Design Thinking serves as a powerful tool for navigating these complexities. By mastering Design Thinking, you can address intricate issues with greater effectiveness, enhance communication, persuade more efficiently, improve business outcomes, and elevate both organizational and personal performance.

• Understanding DT mechanics: Learning from people and problems, identifying patterns, designing models (including recognizing model drift), testing models, evaluating them, and re-engineering solutions.
• The interplay between DT, innovation, and entrepreneurship.
• DT methods and tools: Creating personas, stakeholder maps, customer journey maps, service blueprints, and driving business model innovation.
• Practical applications of DT: Cultivating a design mindset, leveraging disruptive innovation, adopting an iterative approach, utilizing agile estimation techniques, applying critical thinking and problem-solving skills, fostering teamwork and leadership readiness, enhancing communication, technology savviness, forward-thinking capabilities, intercultural and ethical competencies, emotional intelligence, self-awareness, negotiating skills, and conflict resolution.

Objectives:

• To grasp the fundamentals and subtleties of DT.
• To investigate core concepts, influencing factors, theories, types, and models within DT.
• To experiment with, experience, and practice DT techniques.

Delivery:

This training course spans 1 day (4 hours) and includes the following components:

• Lectures (40% – presentation of theories, concepts, models, and interactive discussions),
• Group exercises (30% – exploring group dynamics, games, group discussions, and mock-conflict resolution scenarios),
• Individual activities (15% – writing, designing, and peer discussions)
• Other media (15% – videos, reading materials).

Note: Given the interactive nature of this course, a minimum group size of 3 participants is required.

This instructor-led live training (available online or onsite) targets beginner to intermediate PCB designers and electronics engineers who wish to develop a complete and controlled PCB design workflow using Altium Designer.

Participants work on a single connected project, progressing from project setup and component libraries through schematic capture, PCB layout, and verification to manufacturing outputs and controlled production release.

By the end of this training, participants will be able to:

• Create and manage structured Altium Designer PCB projects.

• Build and validate schematic designs and component libraries.

• Configure PCB rules, routing, DRC, and manufacturing constraints.

• Generate and verify fabrication, assembly, and mechanical outputs.

• Apply practical high-speed design constraints.

• Manage engineering changes and controlled re-releases.

This instructor-led, live training in the Netherlands (online or onsite) is aimed at software testers who wish to use Postman for API testing.

By the end of this training, participants will be able to:

• Execute tests using automated requests and workflows.
• Define, develop, test, and observe an API using a version control system.
• Generate dynamic data in a request.
• Document and organize tests in collections for team revision.

This instructor-led, live training in the Netherlands (online or onsite) introduces participants to automated testing using Selenium WebDriver and C# within Visual Studio. If you do not have C# programming experience or wish to brush up on C#, please check out the course: C# for Automation Test Engineers.

This course delivers specialized training on managing testing initiatives through the Selenium test suite and implementing continuous testing practices with Jenkins.

Intended Audience:

• Software test engineers
• Software developers engaged in agile development
• Release managers
• QA engineers

Upon completion of the Selenium training, participants will be able to:

• Apply the Selenium test suite effectively in real-world projects
• Utilize Selenium for cross-browser testing
• Execute distributed tests using Selenium Grid
• Run Selenium regression tests within Jenkins
• Generate test reports and periodic summaries using Jenkins

Selenium is an open-source framework designed for automating web application testing across various browsers. With the release of Selenium 4, users can benefit from enhanced WebDriver APIs, native relative locators, and improved grid support. Python stands out as a powerful choice for creating scalable and maintainable test automation suites due to its simplicity and robust integration with testing frameworks like Pytest.

This instructor-led live training, available both online and onsite, targets testers and developers at beginner to intermediate levels who aim to leverage Selenium with Python for automating web application tests in real-world scenarios.

Upon completing this training, participants will be able to:

• n Install and configure Selenium with Python within a test environment.
• Develop robust test automation scripts using Selenium WebDriver alongside Pytest.
• Utilize the Page Object Model (POM) to create maintainable test frameworks.
• Execute tests across multiple browsers via Selenium Grid.
• Integrate automated tests into CI/CD pipelines.
• Troubleshoot common issues and apply best practices to ensure automation stability.

Format of the Course

• Interactive lectures and discussions.
• Numerous exercises and practical sessions.
• Hands-on implementation within a live-lab environment.

Course Customization Options

• To request customized training for this course, please contact us to arrange details.

This training equips participants with the skills to manage testing initiatives, offering practical experience in web application testing, functional automation, and cross-browser testing via the Selenium framework.

The course is designed for software test engineers and manual testers.

After finishing the training, learners will be proficient in applying Selenium WebDriver to real-world projects.

In this instructor-led, live training at the Netherlands, participants will learn how to use TestComplete's features, including its test object model, check points, name mapping, and UI to carry out automated testing on desktop, web, and mobile applications.

By the end of this training, participants will be able to:

• Create, record and run functional tests.
• Create a scalable and maintainable test framework.
• Create checkpoints, adjust tests for multiple devices and analyze test results.
• Use TestComplete's script extensions.