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Duration 14 hours
Course Outline
Introduction to AIOps
- Defining AIOps and its significance
- Comparing traditional monitoring with AIOps-driven observability
- Examining AIOps architecture and essential components
Gathering and Normalizing Operational Data
- Categories of observability data: metrics, logs, and traces
- Ingesting data from diverse sources (servers, containers, cloud environments)
- Leveraging agents and exporters (Prometheus, Beats, Fluentd)
Data Correlation and Anomaly Detection
- Time series correlation and statistical approaches
- Applying ML models to identify anomalies
- Identifying incidents within distributed systems
Alerting and Noise Mitigation
- Crafting intelligent alert rules and thresholds
- Implementing suppression, deduplication, and alert grouping
- Connecting with Alertmanager, Slack, PagerDuty, or Opsgenie
Root Cause Analysis and Visualization
- Utilizing dashboards to visualize metrics and spot trends
- Reviewing events and timelines for RCA
- Tracking issues across layers using distributed tracing tools
Automation and Remediation
- Initiating automated scripts or workflows from incident triggers
- Integration with ITSM systems (ServiceNow, Jira)
- Practical applications: self-healing, scaling, and traffic rerouting
Open Source and Commercial AIOps Platforms
- Surveying available tools: Prometheus, Grafana, ELK, Moogsoft, Dynatrace
- Key criteria for evaluating and selecting an AIOps platform
- Demonstrations and hands-on practice with a chosen stack
Summary and Next Steps
Requirements
- A solid grasp of IT operations and system monitoring fundamentals
- Prior experience utilizing monitoring tools or dashboards
- Basic knowledge of log and metric formatting standards
Intended Audience
- Operational teams overseeing infrastructure and application stability
- Site Reliability Engineers (SREs)
- Teams dedicated to IT monitoring and observability
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 3200 € + VAT*
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