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Course Outline

Introduction to LLMOps

  • Differences between LLMOps and MLOps: unique challenges of operating LLMs.
  • The LLM application lifecycle: prompting, evaluation, deployment, and monitoring.
  • Checklist for production readiness of GenAI applications.

Prompt Management and Versioning

  • Systems for prompt templating and variable injection.
  • Semantic versioning for prompts with automated regression testing.
  • Prompt registries and collaboration workflows.

LLM Evaluation at Scale

  • Evaluation dimensions: accuracy, relevance, safety, and groundedness.
  • LLM-as-judge metrics and human evaluation pipelines.
  • Automated evaluation frameworks: RAGAS, DeepEval, and custom evaluators.
  • Integrating quality gates into CI/CD for LLM deployments.

Safety Guardrails and Content Governance

  • Input and output guardrails: NeMo Guardrails and Guardrails AI.
  • PII detection, toxicity filtering, and defining topic boundaries.
  • Strategies for defending against jailbreaks and prompt injections.
  • Conducting red-teaming exercises for LLM applications to ensure safety assurance.

LLM Observability and Monitoring

  • Telometry focusing on token usage, latency, cost, and quality metrics.
  • Detecting drift in LLM outputs and embedding spaces.
  • Session-level tracing for multi-turn agent conversations.
  • Setting up dashboards and alerting using LangSmith, Arize, and OpenTelemetry.

AI Gateway and Model Orchestration

  • Multi-provider routing using LiteLLM and Portkey.
  • Implementing fallback strategies, retry logic, and circuit breakers.
  • Aware model selection based on cost and load balancing techniques.
  • Managing rate limits, quotas, and API key governance.

Performance Optimization

  • Semantic caching using vector stores and exact-match strategies.
  • Enforcing structured outputs through constrained decoding.
  • Utilizing batching, streaming, and concurrency patterns.
  • Optimizing latency across various model providers.

Governance, Compliance, and Audit

  • Creating LLM audit trails: maintaining logs for prompts, responses, and decision provenance.
  • Addressing data residency and privacy considerations for LLM APIs.
  • Implementing policy-as-code for LLM usage within organizations.
  • Developing an internal playbook for LLM operations.

Requirements

  • Experience in building or integrating LLM-powered applications.
  • Familiarity with Python and REST APIs.
  • Basic understanding of prompt engineering concepts.

Audience

  • ML engineers and MLOps practitioners transitioning to LLM operations.
  • Platform engineers responsible for managing LLM infrastructure.
  • Technical leads overseeing production GenAI deployments.
 14 Hours

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  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
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