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Duration 7 hours
Course Outline
Module 1: Interpreting Prompting within IT Scenarios
- Defining prompting and its significance in IT operations
- Understanding how AI models interpret context, directives, and role assignments
- Essential prompt elements: objective, role, context, limitations, and structure
- Identifying frequent prompting errors and strategies for prevention
Module 2: Methodologies for Structured Prompting
- Applying frameworks: Role–Task–Format, Chain-of-Thought, and Few-Shot prompting
- Developing reusable prompt templates for repetitive IT activities
- Architecting prompts for both system-wide and task-specific applications
Module 3: IT Applications and Practical Exercises
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Crafting and refining prompts for:
- System diagnostics and troubleshooting
- Documentation for configuration and deployment
- Code analysis and script creation
- Client interactions and maintaining knowledge bases
- Iterative prompt validation: guaranteeing precision and uniformity
Module 4: Incorporating Prompting into IT Operations
- Integrating AI prompting into IT service management and consulting practices
- Managing prompt repositories, version control, and documentation
- Ethical and secure deployment of AI in corporate settings
- Future pathways: investigating advanced prompting utilities and automation ecosystems
Summary and Q&A
- Review of fundamental principles
- Collective discussion on optimal practices and key insights
- Actionable takeaways for ongoing skill enhancement
Requirements
- Proficiency in IT fundamentals, system processes, or technical documentation standards
- Practical experience utilizing AI utilities (such as ChatGPT, Copilot, or comparable tools) in professional settings
Target Audience
- IT consultants
- System administrators
- Technical project managers
- AI-integrated solution architects
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 1600 € + VAT*
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Testimonials (2)
use of proper and effective prompt
Marses Pacaldo
Course - Generative AI and Prompt Engineering for Corporate Professionals
The interactive style, the exercises
