Course Outline
Day 1: Workflows and the AI Step
Introduction
- Determining when to use automation, an AI step, or a full agent
- Understanding n8n in context: cloud versus self-hosted, and the implications for corporate data
Core n8n Concepts
- Understanding workflows, nodes, triggers, and execution cycles
- Transferring data between nodes via field mapping, eliminating the need for syntax entry
- Interpreting execution logs to diagnose and resolve issues
App and Data Integration
- Configuring webhooks and form triggers
- Utilizing nodes for spreadsheets, email, and calendar services
- Managing credentials and authentication for third-party services
- Step-by-step usage of the HTTP Request node
Implementing the AI Step
- Incorporating AI models into existing workflows
- Crafting prompts that yield reliable results
- Enforcing structured output and automatically correcting malformed responses
- Extracting and classifying information from emails, forms, and documents
Decision Logic and Actions
- Implementing conditional logic using If and Switch nodes
- Introducing human-in-the-loop approval steps before critical actions
- Logging results to spreadsheets and dispatching notifications
Practical Lab: First End-to-End Workflow
- Processing an incoming request through classification, recording, and routing stages
Day 2: Agents and Operations
Understanding Agents
- Defining an agent: the combination of model, memory, and tools
- Choosing between a fixed workflow and an agent-based approach
- Granting agents access to corporate documents and spreadsheets
Actionable Agents
- Differentiating between read-only and write-enabled tools
- Setting system prompt rules: mandatory fields, prohibition of fabricated data, and prevention of duplicate records
- Stress-testing agents to identify vulnerabilities
Communication Channels
- Setting up chat interfaces for internal use
- Integrating agents with a single messaging platform
Ensuring Reliability
- Implementing error workflows, retry mechanisms, and alerts
- Reviewing logs and execution history
- Managing model usage and execution costs
Data Privacy and Security
- Identifying data that exits the company during model calls
- Demonstrating self-hosting and local model capabilities
- Using a checklist for review with IT or legal teams
AI-Assisted Workflow Construction
- Using AI assistants to draft initial workflow structures
- Reviewing generated logic: verifying node functions, data sources, and empty-state handling
Final Project and Next Steps
- Participants finalize and present a workflow featuring an AI step and an agent tailored to their specific process
- Developing a maintenance plan and identifying future automation candidates
Deliverable: A functional workflow incorporating an AI step, an agent linked to company data, error handling, and a comprehensive review checklist.
Requirements
- No programming background necessary
- Proficiency with web-based applications and spreadsheets
- A clear understanding of at least one repetitive process within your current role
Target Audience
- Professionals in business operations, customer service, and related functions
- Team leaders and process owners
- Non-technical staff aiming to develop automations and AI agents leveraging company data
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 3200 € + VAT*
Contact us for an exact quote and to hear our latest promotions
Testimonials (3)
The trainer is patient and very helpful. He knows the topic well.
CLIFFORD TABARES - Universal Leaf Philippines, Inc.
Course - Agentic AI for Business Automation: Use Cases & Integration
Good mixvof knowledge and practice
Ion Mironescu - Facultatea S.A.I.A.P.M.
Course - Agentic AI for Enterprise Applications
The mix of theory and practice and of high level and low level perspectives
