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 Duration 21 hours

Course Outline

Module 1: Introduction and Fundamentals

  • Overview of Microsoft Intune and Endpoint Manager.
  • Integration with Configuration Manager (co-management, cloud attach).
  • Advantages of modern endpoint management.
  • Core concepts: devices, applications, data, and users.
  • Intune architecture, roles, and licensing.

Module 2: Identity and Access

  • Key concepts of Microsoft Entra ID and Azure AD.
  • Synchronizing from AD to Entra ID using Azure AD Connect.
  • Device join types: Azure AD Join and Hybrid AD Join.
  • Managing roles, groups, and permissions in Intune.
  • Conditional Access and its synergy with Intune.

Module 3: Device Enrollment

  • Enrollment methods for Windows, iOS, Android, and macOS.
  • Windows Autopilot: core concepts, profiles, and workflows.
  • Automated enrollment using DEP (Apple) and Zero-touch (Android).
  • Differentiating between BYOD and corporate device management.
  • Distinguishing between MDM and MAM (Mobile Device Management and Mobile Application Management).

Module 4: Configuration and Compliance Policies

  • Defining device compliance policies.
  • Creating configuration policies (Configuration Profiles).
  • Applying device restrictions and security controls.
  • Implementing App Protection Policies.
  • Setting conditional access policies based on compliance status.

Module 5: Application Management

  • Application types in Intune: Line of Business (LOB), Win32, Microsoft Store, and web apps.
  • Managing app deployment, installation, removal, and updates.
  • Safeguarding application data.
  • Distinguishing between application policies and corporate data.
  • Managing licenses and assignments.

Module 6: Updates and Patches

  • Integrating Windows Update for Business with Intune.
  • Defining feature and quality update policies.
  • Implementing deployment ring models.
  • Monitoring update statuses.
  • Strategizing updates in corporate environments.

Module 7: Security and Protection

  • Integrating Microsoft Defender for Endpoint with Intune.
  • Applying Microsoft security baselines and templates.
  • Threat protection measures (antimalware, firewall, etc.).
  • Device encryption (BitLocker) and related policies.
  • Managing certificates and secure VPN/Wi-Fi profiles.

Module 8: Monitoring, Reporting, and Troubleshooting

  • Utilizing dashboards and standard reports.
  • Analyzing logs and diagnostics (e.g., enrollment errors, policy issues).
  • Leveraging support and troubleshooting tools within Intune.
  • Navigating administration portals (device portal, company portal).
  • Configuring alerts and notifications.

Module 9: Advanced Scenarios and Integrations

  • Implementing co-management with Configuration Manager.
  • Managing devices without traditional enrollment (Autopilot for existing devices).
  • Integrating with other Microsoft services (Defender, Azure, Copilot, etc.).
  • Automating tasks using PowerShell and Graph API.
  • Developing governance strategies and enterprise-scale structures.
  • Adopting best practices for design and implementation.

Summary and Next Steps

Requirements

  • A solid understanding of Microsoft 365 and Azure environments.
  • Practical experience with Windows or mobile device management.
  • Familiarity with organizational IT security principles.

Audience

  • System administrators.
  • Endpoint management specialists.
  • IT professionals responsible for enterprise device and security policy management.

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 4800 € + VAT*

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