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Course Outline
Introduction to Claude AI
- Overview of Claude AI and its development
- Key differences between Claude AI and other conversational AI models
- Exploring use cases in customer service, marketing, and productivity
Getting Started with Claude AI
- Accessing and setting up Claude AI
- Understanding Claude AI’s interface and features
- Basic interaction: Commands, prompts, and responses
Enhancing Business Operations with AI
- Automating customer support with Claude AI
- Streamlining internal communication and workflow automation
- Using Claude AI for document summarization and content generation
Leveraging Claude AI for Customer Engagement
- Personalizing customer interactions using AI
- Building AI-powered chatbots and virtual assistants
- Integrating Claude AI with CRM and business platforms
Ethical AI and Best Practices
- Ensuring responsible AI usage in business
- Privacy considerations and data security
- Optimizing Claude AI’s responses for accuracy and relevance
Future Trends and AI in Business
- Advancements in conversational AI
- The role of AI in business automation and decision-making
- Planning AI integration strategies for the future
Summary and Next Steps
Requirements
- No prior AI experience required
- Basic familiarity with business communication and workflow tools
Audience
- Business professionals looking to integrate AI into operations
- Customer support teams exploring AI-driven assistance
- Tech enthusiasts interested in conversational AI
14 Hours
Delivery Options
Private Group Training
Our identity is rooted in delivering exactly what our clients need.
- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from €4560 online delivery, based on a group of 2 delegates, €1440 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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Public Training
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