Introduction to Claude AI: Conversational AI and Business Applications Training Course

This two-step training programme is tailored for software delivery teams seeking to integrate AI-assisted engineering workflows into their daily operations using Claude Code.

This instructor-led, live training in the Netherlands (online or on-site) is aimed at beginner-level to intermediate-level content creators, writers, and marketers who want to leverage Claude AI for content generation, editing, and summarization to enhance blogs, reports, and marketing materials.

By the end of this training, participants will be able to:

• Use Claude AI for content brainstorming and idea expansion.
• Enhance writing with AI-assisted editing and proofreading.
• Generate summaries for long-form content and reports.
• Automate marketing copy creation for different platforms.

Claude AI is a generative AI system designed to assist with reasoning, content generation, knowledge retrieval, and workflow automation.

This instructor-led, live training (online or onsite) is aimed at beginner-level professionals who wish to apply Claude AI to customer support and service operations tasks.

Upon completing this program, learners will be able to:

• Use Claude to accelerate support triage and classification.
• Create tone-consistent customer responses and summaries.
• Automate ticket drafting and knowledge retrieval processes.
• Integrate Claude into existing customer support workflows.

Format of the Course

• Guided lectures with real-world support scenarios.
• Practical exercises based on enterprise service cases.
• Hands-on use of Claude in a simulated support environment.

Course Customization Options

• If you need this course tailored to your organization’s support workflows, please contact us to discuss customization.

Claude AI represents an advanced language and reasoning system designed to support structured data tasks, analytical workflows, and enhanced business intelligence capabilities.

This live training session, led by an instructor and available either online or onsite, targets professionals at beginner to intermediate levels who aim to utilize Claude to accelerate data analysis, derive meaningful insights, and streamline business intelligence processes.

Upon completion of this training, participants will be equipped to:

• Utilize Claude for ad-hoc exploratory data analysis.
• Create SQL queries, summaries, and transformations via natural language prompts.
• Leverage Claude to design dashboards, KPIs, and analytical views with greater efficiency.
• Interpret business data with improved accuracy through structured, AI-assisted reasoning.

Course Format

• Instructor-led demonstrations coupled with guided discussions.
• Practical exercises utilizing real-world business datasets.
• Application of Claude within scenarios focused on Business Intelligence.

Customization Options

• If you require customization to align with your internal BI tools or workflows, please contact us to arrange a tailored version of this course.

This instructor-led, live training in the Netherlands (online or onsite) is designed for intermediate software developers and AI engineers looking to integrate Claude AI into their applications, create AI-powered chatbots, and upgrade software functionality with AI-driven automation.

By the end of this training, participants will be able to:

• Utilize the Claude AI API to integrate AI into applications.
• Develop AI-driven chatbots and virtual assistants.
• Enhance applications with AI-powered automation and NLP.
• Optimize and fine-tune Claude AI models for various use cases.

Claude AI is an advanced language model engineered to facilitate complex analytical, strategic, and organizational tasks.

This instructor-led live training (available online or onsite) targets beginner-level project management and planning professionals seeking to utilize Claude AI to enhance project design, documentation, communication, and long-term planning efforts.

After completing this training, participants will be able to:

• Generate project documentation, including charters, briefs, and scope statements, using Claude AI.
• Analyze risks, constraints, and dependencies with the aid of AI-supported reasoning.
• Develop tailored stakeholder communications and reporting outputs for diverse audiences.
• Utilize Claude AI to assist with sprint planning, prioritization, and roadmap refinement.

Course Format

• Instructor-led explanations paired with guided demonstrations.
• Hands-on practice using real-world project management scenarios.
• Structured exercises applying Claude AI in a live environment.

Course Customization Options

• Custom scenarios, organization-specific templates, or industry-focused workflows can be incorporated upon request.

This instructor-led, live training in the Netherlands (online or onsite) is designed for intermediate-level researchers, analysts, and knowledge workers who wish to utilize Claude AI to process large volumes of data, synthesize information, and automate research tasks.

Upon completing this training, participants will be able to:

• Apply Claude AI for conducting literature reviews and synthesizing research.
• Summarize reports, research papers, and lengthy documents.
• Extract key insights and trends from both structured and unstructured data.
• Integrate Claude AI into research and knowledge management workflows.

This instructor-led live training in the Netherlands (online or onsite) targets beginner-level professionals eager to incorporate Claude AI into their daily workflows to enhance efficiency and automation capabilities. <\/p>

Upon completion of this training, participants will be equipped to: <\/p>

• Leverage Claude AI to automate repetitive tasks and streamline workflows. <\/li>
• Improve individual and team productivity through AI-driven automation techniques. <\/li>
• Seamlessly integrate Claude AI with existing business tools and platforms. <\/li>
• Optimize decision-making processes and task management using AI insights. <\/li> <\/ul>

This intensive two-day program is specifically designed for professionals aiming to transition from using AI as a casual chatbot to integrating it as a core digital work partner.

The course blends strategic theoretical insights (fully aligned with the 2026 AI ecosystem) with a heavy practical component featuring 9 hands-on exercises applied directly to the participants' real business contexts.

• Day 1 (In-Person): Mastering the Anthropic Ecosystem. Focuses on advanced prompting techniques, profile personalization (Custom Instructions), and leveraging persistent workspaces (Projects, Artifacts, Skills) to manage internal knowledge bases.
• Day 2 (Online): Automation and Ecosystem Integration. Focuses on running Claude in the background via Cowork features, the MCP (Model Context Protocol) ecosystem, and seamless, native integration with the Microsoft 365 suite (Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive).

Claude Code is not merely a code-completion tool; it is a terminal-native development agent that reads your codebase, plans multi-step changes, runs tests, and drives tasks from a single instruction to a working result. This one-day workshop gives participants structured, hands-on experience: configuring Claude Code for real projects, writing delegations that produce reviewable results, using CLAUDE.md as a persistent project memory, and connecting internal tools via the Model Context Protocol.

This instructor-led, live training in the Netherlands (online or onsite) is aimed at software developers and engineering teams who wish to use Claude Code to accelerate development cycles, improve code quality, and automate repetitive programming tasks.

By the end of this training, participants will be able to install and configure Claude Code, edit multi-file codebases with natural language, leverage approval modes, and integrate with Git and CI/CD.