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Duration 14 hours
Course Outline
Exploring Warranty Structures in Maximo
- Core warranty concepts and definitions of key terms
- Warranty coverage at both asset and item levels
- Aligning warranties with maintenance workflows
Setting Up Warranty Entitlements
- Establishing entitlement rules
- Linking warranties to assets and components
- Managing valid dates, limits, and specific conditions
Processing Warranty Claims
- Generating warranty claims from work orders
- Managing routing, approvals, and required documentation
- Tracking claim status and progress
Monitoring Vendor Responses
- Recording vendor communications
- Handling approvals, denials, and necessary adjustments
- Incorporating vendor feedback into maintenance strategies
Connecting Assets to Warranty Data
- Linking warranty records to asset hierarchies
- Managing replaced parts and swapped components
- Maintaining accuracy across asset records
Integrating Procurement and CM
- Connecting warranty details to purchasing activities
- Aligning change management processes with warranty impacts
- Ensuring data continuity between procurement and maintenance
Handling Exceptions and Special Cases
- Managing expired or voided warranties
- Resolving partial claims or disputes over coverage
- Correcting any entitlement mismatches
Practical Warranty Scenarios
- Executing full warranty claims from start to finish
- Simulating vendor interactions and follow-up procedures
- Applying warranty rules to real-world maintenance cases
Summary and Future Steps
Requirements
- A foundational understanding of asset management lifecycles
- Practical experience with maintenance or procurement workflows
- Basic proficiency in navigating the Maximo interface
Target Audience
- Warranty administrators
- Engineering support staff
- Maintenance and reliability coordinators
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 3200 € + VAT*
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Testimonials (1)
informative with good SME knowledge from trainer, ran through good topics and examples
