Course Outline

1. Coaching as a modern tool in people management.

2. Leadership and coaching.

3. Managerial coaching - levels of effective coaching.

  • role of coaching
  • basic principles of coaching
  • stages of coaching

4. Management style.

5. Typology of employees - beliefs, attitudes.

6. Motivation – from the perspective of the employee and the boss.

7. Tasks of the manager-coach.

  • role of the coach: inspiring employees to develop
  • mentor role: instructions based on examples

8. Coaching in conflict situations

9. Setting boundaries

10. Dealing with tensions

11. The most important skills of a coach.

  • basic coaching methods.
  • an example model of coach competencies.
  • coach's interventions towards the learner, adapting the teaching method.

12. Coaching process.

  • situation analysis – reasons for poor effectiveness, diagnosing problems.
  • concluding a contract with the person being trained and coached.
  • setting goals.
  • process implementation – learning techniques, feedback.
  • results meeting.

13. Ways of conducting coaching conversations.

14. The most common barriers to the proper coaching process.

15. Methods of creating Coaching Interview Sheets.

16. Creating an internal knowledge base and self-improvement.

17. Training summary.

Requirements

The course is of a general nature and participation in it does not require specialized knowledge.

 14 Hours

Delivery Options

Private Group Training

Our identity is rooted in delivering exactly what our clients need.

  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from €4560 online delivery, based on a group of 2 delegates, €1440 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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