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Course Outline
Foundations of High-Impact Sales
- Core principles of rapid sales success
- What has changed in the modern buying landscape
- Understanding sales psychology
Modern Cold Calling Techniques
- Structuring an effective cold call
- Reducing resistance in the first 10 seconds
- Practicing high-conversion openers
Breaking the Ice Quickly
- Building trust in under 10 seconds
- Micro-behaviors that improve first impressions
- Techniques for different buyer personalities
Handling Objections with Confidence
- Identifying common objection patterns
- Frameworks for responding effectively
- Using empathy to diffuse resistance
Creating Scripts That Convert
- Elements of a powerful sales script
- Improvisation techniques for natural conversations
- Script templates for various situations
Psychology and Human Connection
- The science behind persuasion
- Building emotional resonance
- Non-verbal cues that influence outcomes
Sales Strategies for Non-Traditional Profiles
- Techniques for introverted or analytical personalities
- Leveraging strengths without forcing traditional methods
- Adapting strategies to different communication styles
Using Salesforce for High-Velocity Sales Tracking
- Creating and managing sales activities
- Tracking cold calls, follow-ups, and conversions
- Using dashboards to measure rapid results
Summary and Next Steps
Requirements
- An understanding of basic sales concepts
- Experience with customer communication
- Familiarity with digital tools
Audience
- Sales professionals
- Customer-facing staff
- Anyone moving into a sales-oriented role
14 Hours
Delivery Options
Private Group Training
Our identity is rooted in delivering exactly what our clients need.
- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from €4560 online delivery, based on a group of 2 delegates, €1440 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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Public Training
Please see our public courses
Testimonials (4)
application scenarios introduction
Rachel - ge ren
Course - Salesforce CPQ for Administrators
Fortunately I was 1 on 1 with my trainer. This was very good. Victor worked at my pace, he explained things clearly and I was very happy with the outcome.
Craig - Superior Minerlas
Course - Salesforce for End Users
The style and method of Training, it was more interacting than just listening in through the whole training, She gave me chance to practically apply her teachings while she was doing the training. So i really enjoyed that, gave me all the attention and asked where and what needed her to show me and i learned so many new features and have more knowledge now than before, i also gained some confidence in doing my work and using Salesforce.
Libuseng Moqoboko - Gemalto Southern African (Pty)Ltd
Course - Salesforce Lightning
The way of interaction with students
