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 Duration 14 hours

Course Outline

Introduction to OpenUEM

  • Overview of endpoint management principles and OpenUEM features
  • Conceptual understanding of the endpoint lifecycle and management strategies
  • Preparing the lab setup and test environment

Installing and Configuring OpenUEM

  • Installing core OpenUEM server components
  • Rolling out agents to Windows, macOS, and Linux systems
  • Setting up network parameters and security configurations

Enrolling and Organizing Endpoints

  • Registering devices in the OpenUEM console
  • Categorizing and structuring devices for streamlined management
  • Assigning roles and administrative permissions

Fundamental Device Management

  • Distributing software and updates to connected devices
  • Defining policies and compliance rules

Patch Management and Automation

  • Verifying and testing software deployments
  • Applying best practices for endpoint security and regulatory compliance

Reporting and Troubleshooting

  • Creating reports on device status and operational activity
  • Resolving common endpoint issues through basic troubleshooting
  • Configuring monitoring alerts for proactive oversight

Capstone Lab and Practical Work

  • Practical lab: Enrolling devices, pushing updates, and overseeing endpoints
  • Scenario-driven exercises to consolidate knowledge
  • Analysis and discussion of lab outcomes

Conclusion and Future Steps

Requirements

  • A solid grasp of fundamental IT support principles
  • Basic knowledge of network infrastructure and device configuration

Target Audience

  • IT support team members
  • Technical helpdesk agents
  • Junior system administrators

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 3200 € + VAT*

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