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 Duration 28 hours

Course Outline

Business Goals and Objectives
Business essentials viewed strictly from a business perspective

  • Business fundamentals
  • Strategy
  • Planning and goal setting
  • Project management
  • Marketing
  • Staffing
  • Finance

Business Process Concepts and Foundations
Core aspects of business processes:

  • Identification (discovery) of business processes
  • Process characteristics
  • Difference between as-is and to-be processes
  • Levels of business process modeling
  • Aligning business processes with goals and objectives

Business Process Management Concepts and Foundations
The basics of Business Process Management:

  • Functional vs. process-centric organizational structures
  • Approaches to process management
  • Advances in process management
  • Roles and responsibilities of stakeholders
  • Tools that enable process management

Business Motivation Modeling
Fundamentals of Business Modeling - Components of the Business Motivational Model:

  • Business vision
  • Goals and objectives
  • Means and ends
  • Mission
  • Strategies and tactics
  • Key aspects of business modeling

Business Process Modeling Concepts
Basics of Business Process Modeling:

  • BPMN Basics
  • Definition and application of all BPMN elements within the descriptive and analytic conformance subclasses
  • Activities
  • Grouping elements within a model

Business Process Modeling Skills
Practical Business Process Modeling Skills:

  • Analysis of brief scenarios provided as BPMN diagrams or short textual descriptions
  • Application of BPMN elements listed in the descriptive and analytic conformance subclasses

Process Quality, Governance, and Metrics Frameworks
Understanding industry reference models and frameworks for quality, metrics, and governance:

  • Familiarity with various industry frameworks
  • APQC Process Classification Framework
  • SCOR
  • Value Chain Reference Model
  • Business Process Maturity Model (BPMM)
  • Six Sigma and Balanced Scorecard
  • COBIT
  • Sarbanes-Oxley

Requirements

A general grasp of business processes.

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 6400 € + VAT*

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