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Course Outline

Understanding Data-Informed Decision-Making

  • Key definitions and the distinction between data-informed and data-driven approaches
  • Illustrative examples of data-informed decisions in public administration
  • Typical sources of evidence within government contexts

Accessing and Evaluating Data

  • Identifying relevant metrics, indicators, and reports
  • Assessing the reliability and completeness of data
  • Comprehending data provenance and inherent limitations

Formulating the Right Questions

  • Defining decision frameworks and identifying information needs
  • Determining what to ask of data teams, analysts, or dashboard tools
  • Clarifying objectives prior to data analysis

Interpreting Data Insights

  • Analyzing tables, visualizations, and dashboards
  • Distinguishing between correlation and causation
  • Identifying gaps, anomalies, and potential biases

Applying Data to Practical Decisions

  • Using evidence to support or refine policy recommendations
  • Balancing tradeoffs and risks when data is incomplete
  • Documenting the rationale in memos, briefs, or presentations

Communicating and Justifying Decisions

  • Using data storytelling techniques for non-technical stakeholders
  • Incorporating transparency into recommendations
  • Addressing challenges or scrutiny using evidence-based arguments

Summary and Future Actions

Requirements

  • General background in public policy, programme delivery, or service management
  • Familiarity with government processes or decision-making workflows
  • Confidence in interpreting charts, reports, or key performance indicators

Audience

  • Policy and programme analysts
  • Public administrators and managers
  • Government decision-makers and strategic planners
 7 Hours

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  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 1600 € + VAT*

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