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 Duration 14 hours

Course Outline

Foundations, Social Engineering, and the Work Environment

Core Cybersecurity Concepts for Staff

  • Understanding the threat landscape: Defining cybersecurity and highlighting why every employee plays a crucial role.

  • Digital hygiene and password management: Techniques for creating strong passwords, utilizing password managers, and enforcing the 'one password per service' principle.

  • Clear desk and clear screen policies: Implementing physical information security within office spaces.

Phishing and Social Engineering – Identifying Threats

  • The psychology behind attacks: Explaining social engineering and why cybercriminals exploit urgency, fear, or authority (such as CEO Fraud or BEC).

  • Deconstructing phishing: How to scrutinize message headers, detect hidden links, and handle malicious attachments (supported by exercises using authentic examples).

  • Alternative attack vectors: Understanding Vishing (voice phishing) and Smishing (SMS phishing).

Securing Remote and Mobile Work

  • Network security: Explaining the risks of public Wi-Fi networks (e.g., in cafes or on trains) and demonstrating correct VPN usage.

  • Device protection: Implementing disk encryption, screen locks, and avoiding unverified USB drives.

  • Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business purposes and ensuring data segregation.


Tools, Regulations, and Incident Response

Cybersecurity within the Microsoft 365 Ecosystem

  • Authentication and verification: Practical application of Multi-Factor Authentication (MFA/2FA) for account security.

  • Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint to avoid insecure 'anyone with the link' access.

  • Communication and collaboration: Using Microsoft Teams securely, including inviting external guests and managing shared file controls.

Personal Data Protection and GDPR Application

  • Data classification: Distinguishing between public, confidential, sensitive, and personal data.

  • GDPR in daily operations: Avoiding common errors that lead to data breaches, such as emailing the wrong recipient or failing to use BCC.

  • Data handling and disposal: Protocols for securely transferring information to third parties and permanently destroying documents.

Managing Security Incidents

  • Identifying incidents: Defining what constitutes a breach, including lost devices, ransomware infections, or accidental phishing link clicks.

  • Reporting workflows: Identifying the correct contacts (IT Helpdesk, Security Plenipotentiary, or Data Protection Officer) and required reporting timeframes.

  • Response protocols: Best practices for disconnecting affected devices, maintaining composure, and strictly avoiding DIY fixes or the deletion of evidence.

Requirements

  • Familiarity with basic computer operations and web browsers.

  • Regular use of standard office applications, including email, messaging platforms, and document processing tools.

  • No specialized IT background is necessary; all technical concepts are explained from a business value perspective and within the context of daily workflows.

Target Audience

  • All office staff, administrative personnel, and mid-level managers across all departments.
  • This training is strongly recommended for hybrid or fully remote workforce members.
  • Regular users operating within the Microsoft 365 ecosystem.

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 3200 € + VAT*

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