Course Outline
Foundations, Social Engineering, and the Work Environment
Core Cybersecurity Concepts for Staff
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Understanding the threat landscape: Defining cybersecurity and highlighting why every employee plays a crucial role.
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Digital hygiene and password management: Techniques for creating strong passwords, utilizing password managers, and enforcing the 'one password per service' principle.
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Clear desk and clear screen policies: Implementing physical information security within office spaces.
Phishing and Social Engineering – Identifying Threats
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The psychology behind attacks: Explaining social engineering and why cybercriminals exploit urgency, fear, or authority (such as CEO Fraud or BEC).
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Deconstructing phishing: How to scrutinize message headers, detect hidden links, and handle malicious attachments (supported by exercises using authentic examples).
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Alternative attack vectors: Understanding Vishing (voice phishing) and Smishing (SMS phishing).
Securing Remote and Mobile Work
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Network security: Explaining the risks of public Wi-Fi networks (e.g., in cafes or on trains) and demonstrating correct VPN usage.
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Device protection: Implementing disk encryption, screen locks, and avoiding unverified USB drives.
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Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business purposes and ensuring data segregation.
Tools, Regulations, and Incident Response
Cybersecurity within the Microsoft 365 Ecosystem
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Authentication and verification: Practical application of Multi-Factor Authentication (MFA/2FA) for account security.
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Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint to avoid insecure 'anyone with the link' access.
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Communication and collaboration: Using Microsoft Teams securely, including inviting external guests and managing shared file controls.
Personal Data Protection and GDPR Application
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Data classification: Distinguishing between public, confidential, sensitive, and personal data.
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GDPR in daily operations: Avoiding common errors that lead to data breaches, such as emailing the wrong recipient or failing to use BCC.
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Data handling and disposal: Protocols for securely transferring information to third parties and permanently destroying documents.
Managing Security Incidents
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Identifying incidents: Defining what constitutes a breach, including lost devices, ransomware infections, or accidental phishing link clicks.
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Reporting workflows: Identifying the correct contacts (IT Helpdesk, Security Plenipotentiary, or Data Protection Officer) and required reporting timeframes.
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Response protocols: Best practices for disconnecting affected devices, maintaining composure, and strictly avoiding DIY fixes or the deletion of evidence.
Requirements
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Familiarity with basic computer operations and web browsers.
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Regular use of standard office applications, including email, messaging platforms, and document processing tools.
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No specialized IT background is necessary; all technical concepts are explained from a business value perspective and within the context of daily workflows.
Target Audience
- All office staff, administrative personnel, and mid-level managers across all departments.
- This training is strongly recommended for hybrid or fully remote workforce members.
- Regular users operating within the Microsoft 365 ecosystem.
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 3200 € + VAT*
Contact us for an exact quote and to hear our latest promotions
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions