Course Outline
Foundations, Social Engineering, and the Workplace Environment
Module 1: Cybersecurity Essentials for Staff
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Threat overview: Defining cybersecurity and explaining why every employee’s role is critical.
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Digital hygiene and password management: Creating robust passwords, utilizing password managers, and applying the "one password per service" principle.
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Clear desk and clear screen policies: Managing physical information security within office spaces.
Module 2: Phishing and Social Engineering – Identifying Threats
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The psychology behind attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).
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Anatomy of phishing: Analyzing message headers, concealed links, and malicious attachments using real-world examples.
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Additional attack vectors: Vishing (voice phishing) and Smishing (SMS-based phishing).
Module 3: Securing Remote and Mobile Work
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Network security: The risks of public Wi-Fi networks (in cafes or on trains) and the correct implementation of VPNs.
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Device protection: Applying disk encryption, screen locks, and avoiding unverified USB drives.
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Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and ensuring data separation.
Tools, Legal Compliance, and Incident Response
Module 4: Cybersecurity within Microsoft 365
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Authentication and verification: Practical application of Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint, specifically avoiding "anyone with the link" access.
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Communication and collaboration: Securely utilizing Microsoft Teams, including inviting external guests and managing shared files.
Module 5: Personal Data Protection and GDPR in Practice
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Information classification: Distinguishing between public, confidential, sensitive, and personal data.
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GDPR in daily operations: Avoiding common mistakes that lead to personal data breaches, such as emailing the wrong recipient or neglecting the use of BCC.
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Data sharing and disposal: Protocols for securely transferring information to third parties and permanently deleting documents.
Module 6: Responding to Security Incidents
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Identifying incidents: Recognizing breaches, such as lost devices, ransomware infections, or accidental clicks on phishing links.
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Reporting procedures: Determining who to notify and the required timeframe, involving the IT Helpdesk, Security Officer, and Data Protection Officer.
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Key response principles: Disconnecting devices from the network, maintaining composure, and strictly avoiding DIY fixes or deletion of evidence.
Requirements
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Familiarity with basic computer and web browser operations.
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Regular use of a standard office environment, including e-mail, messaging applications, and document processing tools.
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No prior IT expertise is necessary, as all technical concepts are presented through the context of business value and everyday workflows.
Target Audience
- All office and administrative staff, as well as mid-level management, across all departments.
- Especially recommended for hybrid or fully remote workers.
- Regular users of the Microsoft 365 ecosystem.
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 3200 € + VAT*
Contact us for an exact quote and to hear our latest promotions
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
