Get in Touch

Course Outline

Introduction to Conversational AI

  • History and evolution of voice assistants
  • Core components: ASR, NLU, Dialogue Management, TTS
  • Overview of major platforms: Alexa, Google Assistant, Rasa

Designing Voice Interfaces

  • Principles of conversational UX
  • Intent modeling and entity extraction
  • Voice design tools and flowcharting techniques

Developing with Dialogflow and Alexa

  • Dialogflow agents, intents, and webhook fulfillment
  • Alexa Skills: intents, slots, voice models, and endpoint integration
  • Managing multi-turn conversations and sessions

Building Voice Assistants with Rasa

  • Rasa architecture: NLU, Core, and Actions
  • Training data handling and domain configuration
  • Custom actions, forms, and contextual dialogues

Integrating Voice Assistants

  • APIs and webhook back-end services
  • Connecting to CRMs, databases, and external applications
  • Implementing voice assistants in web apps, IoT ecosystems, and mobile environments

Testing, Deployment, and Optimization

  • Utilizing simulators and test cases for voice interactions
  • Monitoring usage metrics and debugging conversations
  • Deploying to Google Assistant, Alexa devices, or private platforms

Security, Compliance, and Scalability

  • User authentication and authorization mechanisms for assistants
  • Data privacy considerations, GDPR compliance, and audit trails
  • Version control and CI/CD pipelines for voice applications

Summary and Next Steps

Requirements

  • A solid understanding of RESTful APIs and JSON
  • Practical experience with at least one programming language (e.g., Python or JavaScript)
  • Familiarity with fundamental concepts of natural language processing

Target Audience

  • Software developers
  • UX designers focused on voice-based interfaces
  • Conversational AI teams responsible for building virtual assistants
 21 Hours

Custom Corporate Training

Training solutions designed exclusively for businesses.

  • Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
  • Flexible Schedule: Dates and times adapted to your team's agenda.
  • Format: Online (live), In-company (at your offices), or Hybrid.
Investment

Price per private group, online live training, starting from 4800 € + VAT*

Contact us for an exact quote and to hear our latest promotions

Provisional Upcoming Courses (Contact Us For More Information)

Related Categories