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Course Outline
Introduction to Conversational AI
- History and evolution of voice assistants
- Core components: ASR, NLU, Dialogue Management, TTS
- Overview of major platforms: Alexa, Google Assistant, Rasa
Designing Voice Interfaces
- Principles of conversational UX
- Intent modeling and entity extraction
- Voice design tools and flowcharting techniques
Developing with Dialogflow and Alexa
- Dialogflow agents, intents, and webhook fulfillment
- Alexa Skills: intents, slots, voice models, and endpoint integration
- Managing multi-turn conversations and sessions
Building Voice Assistants with Rasa
- Rasa architecture: NLU, Core, and Actions
- Training data handling and domain configuration
- Custom actions, forms, and contextual dialogues
Integrating Voice Assistants
- APIs and webhook back-end services
- Connecting to CRMs, databases, and external applications
- Implementing voice assistants in web apps, IoT ecosystems, and mobile environments
Testing, Deployment, and Optimization
- Utilizing simulators and test cases for voice interactions
- Monitoring usage metrics and debugging conversations
- Deploying to Google Assistant, Alexa devices, or private platforms
Security, Compliance, and Scalability
- User authentication and authorization mechanisms for assistants
- Data privacy considerations, GDPR compliance, and audit trails
- Version control and CI/CD pipelines for voice applications
Summary and Next Steps
Requirements
- A solid understanding of RESTful APIs and JSON
- Practical experience with at least one programming language (e.g., Python or JavaScript)
- Familiarity with fundamental concepts of natural language processing
Target Audience
- Software developers
- UX designers focused on voice-based interfaces
- Conversational AI teams responsible for building virtual assistants
21 Hours
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 4800 € + VAT*
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