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Duration 21 hours (3 days)
Course Outline
Foundations of Conversational AI
- The history and progression of voice assistants
- Core components: ASR, NLU, Dialogue Management, and TTS
- Overview of leading platforms: Alexa, Google Assistant, and Rasa
Designing Voice Interfaces
- Fundamental principles of conversational UX
- Modeling intents and extracting entities
- Utilizing voice design tools and flowcharting methods
Development with Dialogflow and Alexa
- Configuring Dialogflow agents, intents, and webhook fulfillment
- Building Alexa Skills: intents, slots, voice models, and endpoint integration
- Managing multi-turn conversations and session states
Constructing Voice Assistants with Rasa
- Rasa architecture: NLU, Core, and Actions modules
- Managing training data and domain configuration
- Implementing custom actions, forms, and contextual dialogues
Integrating Voice Assistants
- Connecting APIs and webhook back-end services
- Linking to CRMs, databases, and external applications
- Embedding voice assistants in web apps, IoT devices, and mobile platforms
Testing, Deployment, and Optimization
- Using simulators and test cases for voice interactions
- Tracking usage metrics and debugging conversations
- Deploying to Google Assistant, Alexa devices, or private platforms
Security, Compliance, and Scalability
- Implementing user authentication and authorization for assistants
- Ensuring data privacy, GDPR compliance, and maintaining audit trails
- Applying version control and CI/CD pipelines for voice applications
Recap and Future Directions
Requirements
- A solid grasp of RESTful APIs and JSON standards.
- Proficiency in at least one programming language, such as Python or JavaScript.
- Knowledge of fundamental natural language processing concepts.
Target Audience
- Software developers.
- UX designers focused on voice-based interfaces.
- Conversational AI teams developing virtual assistants.
Custom Corporate Training
Training solutions designed exclusively for businesses.
- Customized Content: We adapt the syllabus and practical exercises to the real goals and needs of your project.
- Flexible Schedule: Dates and times adapted to your team's agenda.
- Format: Online (live), In-company (at your offices), or Hybrid.
Price per private group, online live training, starting from 4800 € + VAT*
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