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Course Outline
Introduction
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A Brief History of Process
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The Process Perspective
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Process Management
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Process Modeling Analysis & Design
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Business Process Management Framework
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Business Process Management Systems (BPMS)
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Business Process Architecture
BPM Implementation Strategies
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BPM Value Proposition
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The BPM Community
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Why automate BPM?
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Topology of a SOA reference architecture
Aligning IT and Business
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BPM vs BPMS
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When to choose a BPMS
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IT and business must work hand in hand Matching the right technology to your problem
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Adopting a development model
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Overview of a BPM system
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Terms and concepts
Understanding Basic Concepts and Architecture
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Process Modelling
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Process Analysis
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Process Design
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Components and structure of a BPMS
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Enterprise Process Management Planning
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Key Skills, Roles and Responsibilities
Governance and Business strategy
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The past: data/functions vs objects & services
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The future: core business logic vs process control
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Design implications for Architects
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Alignment of Business and IT
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The Role of Business Stewardship
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The Role of Business Rule Analysts
Modelling a process with BPMN
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The added value of BPMN
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Composability and basic services
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Promoting an incremental and iterative approach
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Why should Use Cases drive the project?
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Declaration of message properties
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Use of correlation sets
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Develop a complex parallel execution of activities
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Designing concurrency
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BPMN implemented by vendors
Fault Handling and Exception Management
- Defining Events
- Configuring Timeouts
- Handling Faults
- Catching Exceptions
- Compensation Management
Business Rules
- Motivations for BRs
- Basic Concepts
- New Roles of Business and I/T
- The Business Focus in Business Rules
- When is a BR Approach Appropriate?
- New Aspects for Scoping a BR Project
- Key Elements of a BR Project Plan
- The Role of a BR Pilot
BPM as enabler of SOA: Key components
- Application frontends
- Basic Services
- Using a Repository
- Increased agility for the business
- The BPM Board
- Distributing technology white papers
Controlling & measuring improvement processes
- Managing the repository
- Setup of a quality gateway
- The 4 pillars of success
Metrics
- The context of organizational performance
- What makes a good metric
- Measurement & management hierarchy
- Process management: More than measurements
- Metrics within processes Management roles in measurement
- Management questions to be answered
- Pitfalls of process management efforts
Architecture of a BPM System
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Topology and scalability
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Design tools
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Deployment tools
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Monitoring and management
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The process engine
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Process definition repository
Core BPMS features and Interfaces
- Repository support
- Database support
- BAM
- Human workflow solutions
Requirements
There are no specific requirements needed to attend this course.
28 Hours
Delivery Options
Private Group Training
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- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from €9120 online delivery, based on a group of 2 delegates, €2880 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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