Online or onsite, instructor-led live Human Resources training courses in Nieuwegein.
Nieuwegein
NBC Congress Centre, Blokhoeve 1, Nieuwegein, Netherlands, 3438 LC
The NBC Congress Center is a family business and you notice this by our involvement. Our employees work hard to provide our g...
The NBC Congress Center is a family business and you notice this by our involvement. Our employees work hard to provide our guests with a perfect meeting. In the preparation we think along with you and during your meeting we take over the operational matters. This way you can focus on your meeting.
The NBC Congress Center has been a family business since 1992. In practice, it means that we are a strong team with little turnover. In total, more than 140 enthusiastic employees work at the NBC Conference Center that are ready for you every day. No day is the same here, we go very far for our guests. That means thinking along in the preparation, not taking a challenge out of the way and being involved with our guests and their meetings. Curious about our team?
Access by public transport
From Jaarbeursplein Utrecht you take the express tram to Nieuwegein - Zuid or IJsselstein. These leave every 7 minutes.
After about 15 minutes you get off at the Zuilenstein stop.
You cross the road immediately and the NBC Congress Center is right in front of you. You can not miss the striking orange tower.
Free parking with own transport
The NBC is strategically located near the A2, A12 and A27 in the heart of the Netherlands. The NBC has 1,200 free parking spaces and 2 E-Charge points
A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels.
Audience
Anyone who is looking to enhance their assertiveness skills
Aim
This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers.
Objectives
By the end of the programme the participants will:
Understand and overcome the barriers to being assertive
Recognise behaviour traits within yourself and others and learn effective strategies for managing them
Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
The aim of this one day course is to provide delegates with mentoring and coaching skills for the workplace. By the end of the course, delegates will be able to:
State the difference between mentoring and coaching
Discuss relevant learning theories
Describe different learning styles
Explain the feedback model
Outline basic coaching principles
State the component parts of the GROW coaching model
Communication skills have long been recognised as essential to professional success and many a career has stalled, faltered or stagnated thanks to a lack of communication skills. Contrary to urban myth, few of us are born with this skill, instead most have either practised or learned from mistakes. This course is designed to assist delegates to improve their communication skills and in consequence their ability to work with others.
Mediation skills are subtly yet meaningfully different. Excellent communication is a pre-requisite but more important is the ability to listen and take note of what is being said. The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance. They are simply responsible for developing effective communications and building consensus between the parties. This course also covers the wider range of skills, in addition to communication, that are required to be an effective mediator.
Audience
Staff who need to be fully prepared to deliver high quality Coaching sessions
To individual members of their own staff
To their teams
To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input
Format of the course
A combination of:
Facilitated Discussions
Delegate Coaching sessions – with full feedback
By the end of the course, delegates will be able to:
Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
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