Course Outline
Introduction
Overview of Marketing
- Core concepts
Customer Satisfaction
- Consumer buying
- Organizational buying
- Customer Relationship Management (CRM)
- Customer Satisfaction Analysis System (CSAS)
- Market partitioning, target market, and market positioning
- Case studies
Marketing Environment Analysis
- Macro environment analysis
- Microenvironmental analysis
- SWOT analysis
- Case studies
Marketing Strategy
- 3C - Company, Customer, and Competition
- Case studies
Common Sales Skills
- Case studies
The 4Ps of Marketing Mix
- Product
- Brand and trademark
- Price
- Place
- Promotion
The 4Cs of Marketing Mix
- Customer
- Cost
- Convenience
- Communication
The 4Rs of Marketing Mix
- Relevance
- Reaction
- Relationship
- Reward
The 4Is of Marketing Mix
- Interesting
- Interests
- Interaction
- Individuality
The Marketing Plan
- Plan formulation
- Plan execution
- Plan diagnosis
- Case studies
Marketing Planning
- Writing skills of marketing programs
- Case studies
New Development of Marketing
- International marketing
- Digital marketing
- Integrated marketing
- Case studies
Summary and Conclusion
Requirements
- No specific experience required.
Audience
- Marketing Managers
- Marketing Personnel
- Entrepreneurs
Testimonials (3)
Responses with solutions and practical use.
Agnieszka - AIRBUS HELICOPTERS POLSKA SP. Z O.O.
Course - Google AdWords: Beginner to Advanced
Found the entire two days of training very informative and educational, but the content covered on Day 2 (Social Media & Mobile Marketing, Analytics, as well as Strategy & Planning) was the most valuable to me as it relates directly to my current line of work.
Sithabiso - Vodacom
Course - Digital Marketing
The idea that i could ask any question and move from one topic to another and the fact that the training was set at the right level for what i needed to know.