ISO 22301 Introduction Training Course

This course is designed to help the attendee to build organizational resilience against a range of threats so that organizations can respond effectively to incidents, maintain the availability of business operations and safeguard its interests. 

Who is it for:

Anyone who is involved in the areas of information security and information assurance. 

The certificate is relevant to anyone requiring an understanding of Business Continuity Management as well as those who are involved in the areas of information security and information assurance.

What will I learn:

Candidates should be able to demonstrate: 

• The function of and need for business continuity management within an organisation
• The business continuity management life cycle
• The main components of a business continuity management programme
• The need for risk assessment within business continuity management
• The options for development of a business continuity management strategy
• How to prepare and develop plans for business continuity management response  
• The need for exercising, maintenance and review of plans 
• The need for embedding business continuity management awareness within the organisation 

Lead Disaster Recovery Manager training enables you to develop the necessary expertise to support an organization in implementing, maintaining and managing an ongoing Disaster Recovery Plan. During this training course, you will also gain a comprehensive knowledge of the best practices of Disaster Recovery processes and ICT Disaster Recovery services as part of business continuity management.

After mastering all the necessary concepts of Disaster Recovery processes, you can sit for the exam and apply for a “PECB Certified Lead Disaster Recovery Manager” credential. By holding a PECB Lead Disaster Recovery Manager Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to support and lead Disaster Recovery teams in implementing Disaster Recovery strategies based on best practices. 

Who should attend?

• Disaster Recovery professionals or consultants seeking to master the necessary concepts and processes related to recovery strategies
• Managers responsible to establish a Disaster Recovery plan in an organization
• Individuals responsible for maintaining conformance with organization`s Disaster Recovery requirements
• Disaster Recovery team members

Learning objectives

• Acknowledge the correlation between Disaster Recovery, Business Continuity Management, Information Security and other IT areas and frameworks
• Master the concepts, approaches, methods and techniques used for the implementation and effective management of a Disaster Recovery Plan
• Learn how to interpret the ICT Disaster Recovery strategies in the specific context of an organization
• Learn how to support an organization to effectively plan, implement, manage, monitor and maintain DR services based on best practices
• Acquire the expertise to advise an organization in implementing an effective Disaster Recovery Plan based on best practices

Educational approach

• This training is based on both theory and best practices used in the implementation and management of a DR plan
• Lecture sessions are illustrated with examples based on case studies
• Practical exercises are based on a case study which includes role playing and discussions
• Practice tests are similar to the Certification Exam

General Information

• Certification fees are included on the exam price
• Training material containing over 450 pages of information and practical examples will be distributed
• A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued
• In case of exam failure, you can retake the exam within 12 months for free

Why should you attend?

This training course is designed to help participants understand the fundamental concepts and principles of a business continuity management system (BCMS) based on ISO 22301. By attending this training course, participants will learn more about the structure and requirements of the standard including the BCMS policy, the top management’s commitment, internal audit, management review, and continual improvement process.

After attending the training course, you can sit the exam and, if you successfully pass it, you can apply for the “PECB Certificate Holder in ISO 22301 Foundation” credential. A PECB Foundation certificate shows that you have knowledge on the fundamental concepts, principles, methodologies, requirements, framework, and management approach used in business continuity.

Who should attend?

• Individuals involved in business continuity
• Individuals seeking to gain knowledge about the main processes of business continuity management systems (BCMS)
• Individuals interested to pursue a career in business continuity

Learning objectives

• Acknowledge the correlation between ISO 22301 and other standards and regulatory frameworks
• Understand the components and the operation of a BCMS based on ISO 22301 and its principal processes
• Understand the concepts, approaches, methods, and techniques used for the implementation and management of a BCMS

Educational approach

• Lecture sessions include discussion questions and examples.
• The exercises include multiple-choice quizzes.
• The participants are encouraged to intercommunicate and engage in discussion and the completion of quizzes.
• Quizzes are similar to the certificate exam.

After attending the training course, you can sit the exam and, if you successfully pass the exam, you can apply for the “PECB Certified ISO 22301 Lead Auditor” credential. The internationally recognized “PECB Certified ISO 22301 Lead Auditor” certificate will prove that you have the professional capabilities and competences to audit organizations based on the requirements of ISO 22301 and auditing best practices.

Who should attend?

• Auditors seeking to perform and lead business continuity management system (BCMS) audits
• Managers or consultants seeking to master the business continuity management system audit process
• Individuals responsible to maintain conformity with the BCMS requirements in an organization
• Technical experts seeking to prepare for the business continuity management system audit
• Expert advisors in business continuity management

Learning objectives

• Understand a business continuity management system (BCMS) and its processes based on ISO 22301
• Acknowledge the relationship between ISO 22301 and other standards and regulatory frameworks
• Understand the auditor’s role in planning, leading, and following up on a BCMS audit in accordance with ISO 19011
• Interpret the requirements of ISO 22301 in the context of a BCMS audit
• Plan an audit, lead a team of auditors, draft reports, and follow up on an audit
• Act with due professional care during an audit

Educational approach

• This training course is based on theory, auditing best practices used in BCMS audits, ISO 22301 requirements, and international auditing standards.
• Lecture sessions are illustrated with practical exercises based on a case study which includes role-playing and discussions.
• The participants are encouraged to intercommunicate and engage in discussions and exercises.
• The exercises are similar to the certification exam.

General Information

• Certification fees are included in the exam price. After completion of the course you will be able to book the exam.
• Participants will be provided with the training material containing over 450 pages of explanatory information and practical examples.
• An Attendance Record worth 31 CPD (Continuing Professional Development) credits will be issued to participants who have attended the training course.
• In case candidates fail the exam, they can retake the exam within 12 months following the initial exam for free.

After attending the training course, you can sit the exam and, if you successfully pass the exam, you can apply for the “Certified ISO 22301 Lead Implementer” credential. The internationally recognized “Certified ISO 22301 Lead Implementer” certificate will prove that you have the professional capabilities and practical knowledge to implement a BCMS based on the requirements of ISO 22301 in an organization.

Who should attend?

• Project managers and consultants involved in business continuity 
• Expert advisors seeking to master the implementation of the business continuity management system
• Individuals responsible to maintain conformity with BCMS requirements within an organization
• Members of the BCMS team

Learning objectives

• Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of a BCMS
• Learn how to interpret and implement the requirements of ISO 22301 in the specific context of an organization
• Understand the operation of the business continuity management system and its processes based on ISO 22301
• Acquire the necessary knowledge to support an organization in effectively planning, implementing, managing, monitoring, and continually improving a BCMS

Educational approach

• This training course is based on theory, implementation best practices, and ISO 22301 requirements useful for the implementation of a BCMS.
• Lecture sessions are illustrated with practical exercises based on a case study which includes role-playing and discussions.
• The participants are encouraged to intercommunicate and engage in discussions and exercises.
• The exercises are similar to the certification exam.

General Information

• Certification fees are included in the exam price. After completion of the course you will be able to book the exam.
• Participants will be provided with the training material containing over 450 pages of explanatory information and practical examples.
• An Attendance Record worth 31 CPD (Continuing Professional Development) credits will be issued to participants who have attended the training course.
• In case candidates fail the exam, they can retake the exam within 12 months following the initial exam for free. 
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ISO 22316 Foundation training enables you to learn the basic elements to enhance organizational resilience and manage an organizational resilience strategy as specified in ISO 22316. During this training course, you will be able to understand different concepts of resilience which help an organization to cope with today’s dynamic business environment. 

After completing this course, you can sit for the exam and apply for the “PECB Certified ISO 22316 Foundation” credential. A PECB Foundation Certificate shows that you have understood the fundamental methodologies, framework and management approach.

Who should attend?

• Individuals involved in organizational resilience
• Individuals involved in business continuity management
• Individuals interested to pursue a career in organizational resilience

Learning objectives

• Understand the importance of achieving an enhanced state of resilience
• Understand the principles that contribute to an organization’s resilience
• Understand the concepts, approaches, standards, methods and techniques that enable the effective management of organizational resilience strategy

Educational approach

• Lecture sessions are illustrated with practical questions and examples
• Practical exercises include examples and discussions
• Practice tests are similar to the Certification Exam

General information

• Certification fees are included on the exam price
• Training material containing over 200 pages of information and practical examples will be distributed
• A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued
• In case of exam failure, you can retake the exam within 12 months for free

This training course is intended to help participants understand and become familiar with the basic concepts with regard to pandemics and find out how to prepare for and respond to a global pandemic.

The second section of the training course discusses pandemics and their impacts, providing information on infectious diseases and pandemics, introducing the common terms related to pandemics, and mentioning the potential impacts of a pandemic. The next three sections, deemed as the crux of the training course, are: (1) Preparing for a pandemic, wherein participants gain knowledge on how to prepare for a pandemic situation as an organization and the measures that should be taken to minimize the impact on the organization’s operations; (2) Responding to a pandemic, wherein participants gain knowledge on how to respond to a pandemic, such as activating a pandemic emergency plan, working from home, and social distancing; (3) Communicating during a pandemic, wherein participants gain knowledge on the purpose of communication, including with whom to communicate, what to communicate, where to communicate, what means to use for communicating, and who is responsible to communicate.

This training course is based on the good practices commonly used in ISO standards and guidelines provided by several local and international organizations.

Who should attend?

• Business continuity managers
• Members of business continuity teams
• Crisis response team leaders and members
• Owners of small- and medium sized enterprises (SMEs)
• Individuals seeking to ensure the continuity of essential processes in an organization during a pandemic
• Owners, managers, and leaders seeking to ensure the safety and well-being of their employees

Learning objectives

• Get acquainted with the main concepts of pandemic preparedness and response
• Understand the basic elements of a business continuity plan and how to respond to pandemics

General information

• The training course contains nearly 100 pages of information filled with good practices, guidelines, practical examples, and quizzes.

This instructor-led, live training in the Netherlands (online or onsite) is aimed at current CTOs and upcoming CTOs such as technical directors or technical managers who wish to acquire the technical and managerial perspective needed to be an effective CTO.

By the end of this training, participants will be able to:

• Hire and lead a vibrant and innovative technical team.
• Effectively adopt and manage the technology needed to develop great products.
• Apply useful techniques and strategies for managing products and projects.
• Scale the company business and move it in the right direction.

Audience

Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports)

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Understand the different skills required for Managing and for Leading
• Develop their team in the most-effective way
• Explain how best to deliver Change in their part of the organisation
• Manage staff performance better
• Successfully negotiate their preferred solutions
• Explain how to deal with the difficult situations they may encounter in the office

This instructor-led, live training in the Netherlands (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.

By the end of this training, participants will be able to:

• Explore remote leadership, structures, and components to successfully adapt a remote work setup.
• Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
• Use existing tools and technologies to improve virtual communication and collaboration.
• Implement goal setting and project management methods to measure the performance of a remote team.

Participant Profiles 

CxO, Operation Managers, Enterprise Architects, Business and System Analysts and Designers

Objective

This introduction seminar provides you with an overview of the digital business models, business and enterprise architecture frameworks as well as methodologies that organizations are trying to focus on to increase their business agility facing disruptions of the digital age.

In particular, this seminar aims at helping you to understand frameworks and reference architectures that are used worldwide to align digital business models and IT system architectures with the changing competitive landscape.

Objective:

Helping Business Analysts to understand how to efficiently model and validate their business processes and resources in order to increase business agility of their organization on the basis of their target architecture and changing market needs.

This 2 day training course aims at helping delegates to learn how to model their business processes and resources in order to adapt them to changes of their goals, strategies and impacted capabilities as part of the target architecture. On the basis of the key elements of business performance (strategies, tactics, KPI, business capabilities, etc...), delegates learn there how to elaborate a vision centric business process and resource cartography. Then, only using the appropriate BPMN and UML notation adapted to their language, they understand how to adapt them to changing strategies, tactics and policies.

This instructor-led, live training workshop (onsite or remote) is aimed at introducing available change management models with their pros and cons and case studies in order to equip the delegates with the knowledge and skills to choose the most appropriate model specific to their domain itself.

Format of the Course

A combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

At the end of this course, attendees will be able to:

• Explain the basic Change Strategies that underpin the planning for change in an organisation
• Construct a Change Plan suitable to their part of the business.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in the Netherlands (online or onsite) is aimed at stressed individuals who wish to deal with their stress effectively and achieve a calmer, clearer and more energetic state in daily life.

By the end of this training, participants will be able to:

• Understand the two types of stress: distress and eustress.
• Articulate your personal indicators and relievers of stress.
• Create a plan with specific routines to enhance calm, clarity and energy, while minimzing stress accumulated in the day.
• Shift negative emotions and boost positive ones using proven techniques.
• Deal with stress-causing. disempowering beliefs around work, life, and relationships.